at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 50563
Department: MED-Cancer Center
Salary/Grade: EXS/7
Job Summary:
The position will function as an Office Manager for the entire Cancer Center. It will have other administrative assistants reporting to them. As such, will be responsible for key functions, such as: Defines, develops and communicates new standards and best practices, managing the day-to-day operations of the Director's Office, manage faculty calendars for appropriate coverage during important dates (Faculty Recruit Visits/Advisory Boards/Site Visits, etc), patient and/or donor phone triage and coordination of care through former call center knowledge base and experience, supervise a team of administrative assistants tasked with coordinating travel arrangements, ensure appropriate allocations & compliance in line with budget, manage requests/complaints from Faculty concerning admin staff performance scheduling appointments, and providing customer service support, conduct performance reviews on administrative staff members to ensure they are meeting expectations, and ensure coverage for the office. Administers operational, financial, & business functions in support of the area/unit's mission & in coordination with central offices such as HR, Budget, Facilities, IT, & Provost. Implements existing policy & ensures the effective, compliant, & efficient completion of daily administrative operations. May represent business area on internal &/or external administrative affairs by exchanging information.
Specific Responsibilities:
Work Complexity:
- EE uses some judgment to adapt an advanced knowledge of skills, methods, practices, policies &/or procedures & a moderate degree of innovation, analysis & reasoning to complete work that is somewhat project oriented &