at Jones Lang LaSalle in Chicago, Illinois, United States
Job Description
Pay: $60000 - $75000 / year (hourly position)
Location: 433 W Van Buren St, Chicago, IL
The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio. Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.
What is your day to day?
Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility
Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
Ensure appropriate and prompt follow up with customers, technicians, and vendors
Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on Corrigo
Manage operations to mitigate operational risk
Responsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives.
This position will coordinate food and beverage vendors and services for indicated client.
Experience and technical skills
Required
3+ years' experience in facilities management and managing CMMS/work order applications
Superior customer service skills and a strong orientation to provide exceptional JLL customer experience
Proficient in MS Office, and possess strong written, verbal and people skills
Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
Preferred
Ability to multitask and work without direct supervision
Ability to plan and manage work under time constraints
Undergraduate degree preferred, or equivalent experience
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
