at Novo Nordisk in Chicago, Illinois, United States
Job Description
About the Department
Novo Nordisk’s Market Access and Public Affairs team engages diverse stakeholders across political and healthcare landscapes to forge solutions that drive patient access to innovative products. We strive to deliver the best possible outcomes for patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders through mutual wins for both Novo Nordisk and our Market Access customers. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide life-changing information to healthcare providers, key stakeholders and policymakers. Our Market Access and Public Affairs professionals ensure that the latest therapies and products reach the people who need them most, by creating an environment where innovation and chronic disease management drive optimal health outcomes. Are you ready to realize your potential? This is a field based role. Candidates can live anywhere in the United States. The Position Team lead for those responsible for building relationships and differentiating Novo Nordisk products in the marketplace, with targeted payer accounts that influence patient access and care. Targets include a range of influential stakeholders and decision makers, including but not limited to: National Payers/PBMs and other Customers, as defined by the role. Account activities include, but are not limited to, formulary placement/consideration for Novo Nordisk products, driving collaboration with downstream account teams, and building long term mutually beneficial solutions and engagements with customers. Relationships This position reports into the VP of the National Account Market Access Team and is part of the National Accounts Leadership Team. Internally, this position has the responsibility of managing a team of account managers of various levels while engaging and coordinating with all appropriate NNI functions in driving access and developing solutions for the targeted customer. Key collaboration partners include the entire Market Access & Public Affairs Team, PCOR (Pricing, Contracting, Operations and Reimbursement), HEOR, Marketing, Commercial Sales, Medical Affairs, and Legal & Compliance. External relationships include Customers as outlined in the Purpose of this Job Description. This role also develops productive relationships and maintains contact with key account personnel, including C-suite executives and department heads. Additionally, this role maintains relationships with other associations, organizations, and patient support partners. Essential Functions+ Individual is a proven leader and collaborator across teams, is self-driven, and has experience in managing highly complex accounts and situations with aggressive timelines and high business impact. Individual displays broad leadership across the NA team and home office and exemplifies strong relationships with external stakeholders
+ Essential functions of this position may include combination of any of the activities described below
+ Provides day to day leadership of Contracting, Downstream, and Engagement Strategy aligned account managers responsible for gaining and maintaining access for the full NNI portfolio at one of the largest payer customers. Responsible for ensuring preparedness and enabling direct reports to perform their roles successfully and with impact
+ Anticipates potential trends, changes to marketplace conditions, and areas of opportunity to incorporate into account plan execution. Is well versed on competitive landscape and NNI pipeline and considers these factors in account strategy development
+ Represents the National Accounts team in Pre-Pricing Committee and other pricing and contracting discussions
+ Demonstrates a solid understanding of pricing implications and downstream impact of the evolving public policy, government, regulatory landscape and other relevant trends
+ Identifies and builds a broad network of key stakeholders and decision makers at all levels, including C-suite, within customer account(s) in order to develop and sustain impactful business-relevant relationships
+ Participates in various Regional Account and Home Office meetings to represent the Nationals Accounts team and enable strategy development
+ Is a member of the National Accounts Leadership Team, participating in discussion and decision making in support of the entire team and providing account specific insights and feedback to advance the overall team’s understanding of the marketplace and dynamics. Convey critical information to direct reports in a timely and effective manner
+ Serves as role model and mentor to individuals on the broader National Accounts team with respect to team development, coaching, management of business opportunities and other core responsibilities
+ Masters product and disease state knowledge:
+ Demonstrates a comprehensive understanding of targeted disease states and their impact on patients, institutions, payers, healthcare providers and accounts. Can discuss their placement in the treatment continuum as well as appropriate utilization and treatment guidelines
+ Proactively leverages detailed knowledge of all applicable NNI products, and relevant competitor products, and can position and differentiate NNI products while aligning with customer and patient needs and goals
+ Understands and effectively communicates appropriate clinical data to peers, stakeholders, influencers and customer decision makers
+ Leads development and execution of business plans:
+ Through deep understanding of Market Access goals and customer perspectives, leads team development of a holistic, multi-year, business plan, including contracting and engagement strategies to attain stated goals customer, identifying cross functionals gaps and needs to convey to supporting stakeholders to develop tactics, resources, and approaches
+ Continually assesses contract performance and demonstrates a strong understanding of pricing implications and downstream impact of the evolving public policy, government, regulatory landscape and other relevant trends
+ Continuously identifies and prioritizes business opportunities based on understanding of customers and data within assigned account(s) and in alignment with market access and brand goals
+ Monitors and evaluates account(s), key markets/clients, and business plan performance based on established qualitative and quantitative measurements
+ Administrative:
+ Ensures timely and compliant administrative reporting in the form of bi-monthly expense reports and CRM system usage, as specified for oneself and direct reports
Physical Requirements 50-75% overnight travel required. Development of People Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way. Qualifications+ A bachelor’s degree required
+ Master’s degree in business-relevant field preferred
+ Previous experience as a people manager or successful time on National Accounts team
+ A Minimum of 8 years successful account management ex
