at Uber in Chicago, Illinois, United States
Job Description
About the Role
We are looking for a specialized case management expert to conduct workplace investigations into employee relations concerns and support overall positive employee engagement. You’ll provide guidance and support to other case managers and make recommendations to business leaders to help resolve workplace concerns.
What You’ll Do
+ Manage ER cases involving interpersonal conflict and/or allegations of HR policy violations (e.g. harassment, discrimination, bullying, retaliation, etc)
+ Analyze context, facts and documentation gathered within ER’s case management process to develop balanced recommended actions that address any misconduct and restore damaged relationships
+ Facilitate restorative conversations (mediated discussions) between employees with an emphasis on repairing relationships
+ Maintain confidential records within a shared case management tool; leverage the case management tool to identify themes affecting employee groups or subgroups and develop a measured response related to trends
+ Foster effective relationships with HR, Employment Legal and and business leaders at all levels
+ Actively support, or lead, ER priority projects
Basic Qualifications
+ Undergraduate Degree and a minimum of 5 years of experience in employee relations, mediation or human resources; additional years of experience awarded for relevant advanced degrees
Preferred Qualifications
+ Demonstrated case management skills to include: planning, organization, attention to detail and ability to deliver multiple tasks or competing priorities within a time-sensitive environment
+ Advanced written and verbal communication skills; must be an impactful and persuasive communicator at all levels of the organization
+ Direct experience with Restorative Practices, Restorative Justice or similar interventions such as Mediated Discussions, Community Circles and Actions Plans focused on harm reduction
+ Significant workplace investigations capabilities paired with a thorough understanding of HR principles, concepts, policies and standards
+ The ability to mentor teammates across a global Employee Relations team and work independently to drive results at a high-level without day to day supervision
For Chicago, IL-based roles: The base salary range for this role is USD$103,000 per year – USD$114,500 per year. For New York, NY-based roles: The base salary range for this role is USD$114,000 per year – USD$127,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$114,000 per year – USD$127,000 per year. For all US locations, you will be eligible to participate in Uber’s bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform
