at Abbott in Chicago, Illinois, United States
Job Description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
About Abbott
The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.
Our pioneering technology spans the world of healthcare operations – with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics. This Global Education Programming Manager role is open within our Abbott Rapid Diagnostic business. This role is responsible for implementing and executing educational curricula for Abbott field representatives, employees and customers. The Global Education Programming Manager will have a thorough understanding of the customer, their needs and the evolving marketplace to ensure sales and clinical representatives are effective in selling to and supporting our customers with Division technology solutions. They will be instrumental in ensuring the field organization is prepared to not only engage customers on the features and clinical elements of our products, but also on the economic aspects of our technologies. This self-starter will not only be critical in designing new curricula but will be instrumental in developing new and innovative ways to deliver the curriculum following best practices in adult learning within assessed constraints.
WHAT YOU’LL DO
+ In collaboration with multiple stakeholders (Education, Marketing, R&D, Sales, etc.), develops, implements and executes new employee and continuing education for Abbott employees on Infectious Disease product technologies and sales best practices within classroom settings and/or other remote modalities.
+ Supports development, then implements and executes curricula and training content to the field through multiple channels to build field competence in the following areas to drive sales effectiveness: clinical competence, technical knowledge, customer understanding, Abbott healthcare economic strategies, resource utilization and selling ability.
+ Develops metrics to assess effectiveness of educational programs and quickly implements changes to programs if needed.
+ Engages field organization through periodic visits to understand the current selling, competitive, clinical and healthcare environment and makes necessary changes to the curriculum to ensure employees are adequately trained.
+ Oversees the process to ensure training materials and delivery strategies are updated and relevant to the needs of our internal and prioritized external customers through collaboration with Product Division, Marketing and Education peers.
+ Ensures comprehensive course materials are maintained online.
+ Maintains an in-depth knowledge of Abbott products, therapies, customers and business objectives to develop, implement and execute continuing education programs for Abbott representatives. Updates all education programs on a continuous basis.
+ Resolves issues and meets project deadlines.
+ Complies with required global regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
EDUCATION AND EXPERIENCE YOU’LL BRING
Required
+ Bachelor’s Degree ?
+ 8 years Training experience in associated diagnostics and/or sales area or equivalent sales and/or marketing experience.
+ Ability to apply the fundamental concepts and practices to conduct needs assessment and design training programs.
+ Understanding and expertise in the technical aspects and application of current and new products in Therapy area.
+ Affinity for educating others.
+ Demonstrated ability to simplify and explain complex topics effectively and experience developing others.
+ Excellent computer and software skills (experience with Microsoft Office or Adobe Creative Cloud required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
+ Excellent presentation and interpersonal skills.
+ Excellent technical aptitude.
+ Ingenuity and willingness to develop creative solutions to complex problems within defined constraints.
+ Ability to work in a highly matrixed and geographically diverse business environment.
+ Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
+ Ability to leverage and/or engage others to accomplish projects.
+ Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
+ Multitasks, prioritizes and meets deadlines in timely manner.
+ Strong organizational and follow-up skills, as well as attention to detail.
+ Ability to travel approximately 50%, including internationally.
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
+ Training and career development , with onboarding programs for new employees and tuition assistance
+ Financial security through competitive compensation, incentives and retirement plans
+ Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
+ Paid time off
+ 401(k) retirement savings with a generous company match
+ The stability of a company with a record of strong financial performance and history of being actively involved in local communities
Learn more about our benefits that add real value to your life to help you live fully: http://www.abbottbenefits.com/pages/candidate.aspx
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
The base pay for this position is $95,000.00 – $190,000.00. In specific locations, the pay range may vary from the range posted.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com