at CrowdStrike, Inc. in Springfield, Illinois, United States
Job Description
CrowdStrike, Inc.Full time
R19261
About the Role:
Do you enjoy building and experimenting with the latest security and virtualization technologies? Are you interested in leveraging your systems administration or DevSecOps expertise and spreading your passion for these technologies with others?
CrowdStrike is looking for a Sr. Lab Administrator, Training to help support and scale our hands-on labs and infrastructure used in our CrowdStrike University training courses. We need your skills to maintain and grow our training lab platforms to deliver outstanding experiences and learning outcomes to our customers and partners. You will also be expected to learn and understand CrowdStrike Falcon and the various products and services CrowdStrike has to offer while working with the best in the business. As a Sr. Lab Administrator, Training, you will engage cross-functionally with our internal teams to design, plan, develop, and maintain lab infrastructure that enables our instructors and customers to engage in meaningful and reliable hands-on activities and demonstrations.
This role requires technical aptitude, keen attention to detail, and a proactive mindset to not only solve problems but to develop proactive solutions and approaches.
Ideally, this person will be based in US Mountain or Pacific time.
What You’ll Do:
Create lab environments and build infrastructure for usage in Instructor-Led and On-Demand Training courses
Work collaboratively with key stakeholders to gather and implement technology requirements for labs
Configure cloud-based lab machine images leveraging scripts and automation tools
Create secure infrastructure, code, and environments that are well tested and maintained
Monitor lab environments for availability, perform health checks, and troubleshoot issues to maintain continuity of operations
Resolve urgent, class-impacting lab issues by triaging, troubleshooting and escalating while keeping stakeholders informed
Create and/or utilize CI/CD processes to build, maintain and update lab environments and images
Research and architect solutions to enable hands-on education for security operations center environments
Develop and maintain processes documentation to ensure continuity of operations amongst the team
Coordinate with internal teams to identify technical requirements and potential problems, issues, and solutions
Serve as a technical lab resource for the Services Training team
What You’ll Need:
7+ years or equivalent experience in one of the following fields:
Technical training lab development (infrastructure related)
DevOps/DevSecOps
Systems Administration/Engineering
Cloud Architecture
Enterprise domain experience in one or more of the following areas:
Windows Domain Administration
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Public cloud platforms (AWS/GCP preferred)
PI243008740
CrowdStrike, Inc. is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
