at Flow Control Group in McHenry, Illinois, United States
Job Description
Inside Sales Representative
McHenry, IL, USA Req #733
Friday, June 28, 2024
Company: BPH Pumps
About Us
BPH Pump and Equipment is your partner in fluid handling equipment. Quite simply, we are your pump specialists.
We are a full service distributor of fluid handling equipment. For you, the entire process of purchasing, installing, and maintaining is easy and trouble-free. We understand that a solution is more than simply a pump-in-a-box. A pump solution must interact with all of your equipment and processes. You're in the business to make money, and we are ready to help on the fluid handling side of your equation.
Responsibilities
- Answer all sales-related incoming calls and determine appropriate action
- Process quotes, orders, and delivery inquiries in an efficient and quick manner
- Provide prompt technical support to customers
- Work closely with outside sales account managers to assist with any customer needs
- Maintain and develop relationships with customers and prospects
- Adhere to and follow all appropriate sales processes and policies to ensure company meets sales and revenue goals
- Provide prompt, courteous, and professional responses to customer/prospect service-related issues
- Actively participate in sales meetings and training opportunities
- Partner with outside sales team members to ensure we are responding to new business opportunities and prioritizing growth of new accounts
- Develop in-depth product knowledge and stay current on all product changes
Qualifications
- Technical aptitude with the ability to quickly learn product information
- Excellent communication skills
- Able to multi-task, be neat and detail-oriented and work quickly
- Ability to both work/learn independently and collaborate with other teammates
- An energetic and entrepreneurial attitude - be creative, adaptable & flexible
- Desire to learn - be a "sponge", be inquisitive, seek and find solutions
- Superior problem-solving skill set
- Proficient computer skills, especially with Microsoft Office applications
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Other details
- Pay Type Hourly
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity