at Sonesta International Hotels Corporation in Chicago, Illinois, United States
Job Description
Job Description Summary
The Public Area Attendant cleans and services the assigned public areas according to established quality standards and procedures.
Job Description
Principle duties and responsibilities (Essential Functions) include:
Operational/Functional
o Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.
o Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.
o Report to supervisor regarding needed repairs or unsafe conditions.
o Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Strategy and Planning
o Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
o Report, turn in, and/or log any lost and found items according to established procedures.
o Promote teamwork and quality service through daily communication and coordination with other departments.
o May regularly assist with deep cleaning projects.
o May assist with other duties as assigned.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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