at Presidio in Chicago, Illinois, United States
Job Description
Description
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!
Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
THE ROLE: Sr. Solutions Architect, Microsoft
Job Summary:
As a Digital Workspace Solutions Architect, you will have the responsibility for account team enablement tasks such as meeting with Presidio account teams to assist with Digital Workspace Strategy, meeting with clients to develop statements of work, BOMs, and/or presentations, and overall customer & vendor planning & development.
Travel Requirements:
In this role, you may be expected to travel up to 10%. It will be based in any location in the United States with preference in the Central or Eastern Time Zones.
Key Responsibilities:
Work as part of the sales and technical team, attending customer meetings; must be comfortable presenting to and communicating with all levels of staff from Helpdesk to C-Level
Collect business and technical requirements
Drive whiteboard conversations
Deliver technical presentations and product demonstrations
Support proof-of-concept efforts, create Bill of Materials (BOMs)
Create and deliver proposals and accomplishing related results as needed
Assist Consulting Engineering team with project delivery.
Ability to work with minimal direction in a team environment to drive business
Provide daily work direction to the solutions architect vertical.
Serve as the primary escalation path for both solutions architects and clients and engage upper management when necessary.
Assist with pre/post-sales calls with sales and clients such as IKO and CKO meetings.
Provide regular status updates to engineering managers to keep them informed about issues, impediments, escalations and necessary resources.
Provide areas for improvement with direct influence on training/validating new processes.
Engage on developing new products and new solutions
Attend daily meetings with clients when necessary to review high priority issues and provide/accept guidance on issues affecting their internal infrastructure. This would include being familiar with the client's environment and having extensive knowledge of the infrastructure.
Provide feedback to management on process improvements and areas of concern.
Other duties as assigned
Required Skills:
Technical subject matter expertise in at least two of the following:
Active Directory, Azure Active Directory, Exchange, System Center, Intune, Windows Server, O365 Suite, Enterprise Mobility Suite, PowerShell, OMS, Azure Solutions, Power BI, SQL Server, Identity Manager, Windows Desktop/Surface, Visual Studio, .NET
5+ years of experience with SharePoint
Presales experience
Experience scoping Professional Services and writing SOWs (Statement of Works)
Strong adherence to SLA's and commitment to customer satisfaction
Excellent documentation, organizational and standardization skills
Comfortable presenting to clients including C-Level
Candidate must be a standard bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise
Strong written, communication & interpersonal skills including the ability to communicate technical information in using non-technical language
Ability to remain calm and courteous in periods of stress
Additional Desired Skills:
One of the following Microsoft Certifications - MCSE, MCSA and/or MCSD
Experience acting in similar team lead capacity or management roles
Education and Experience:
Bachelor's degree or equivalent experience and/or military experience
7+ years of delivery and architecture experience with Microsoft products
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ABOUT PRESIDIO
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of... For full info follow application link.
Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.