at Walgreens in DEERFIELD, Illinois, United States
Job Description
Job Description:
Job Summary:
Responsible for developing and executing a strategic plan to drive defined results for a national account. Responsible for leading a broad cross functional team to deliver the milestones, deliverables, and financial/non financial targets in the Account Strategy. Directly manages the relationship with the Top Tier Account as the lead client contact for the Company.
Job Responsibilities:
+ Possesses overall accountability for account/book of business to maximize revenue, increase marketshare and ensure profitable access by setting the direction and leading the collaborativedevelopment, coordination, and implementation of sales strategies that include C suite levelvisibility and interaction at the customer level.
+ Responsible for financial objectives of segments.
+ Sets direction and strategy for assigned Top Tier Strategic Account and all associated accounts.
+ Leads cross functional team (including Strategy, Insights, Sales, Contracting, Operations, PayerMarketing) to build annual and 3 year Account Strategy to Top Tier Strategic Account and all Accountsassociated with that Top Tier Account.
+ Leads cross functional Account Team (including relevant SAMs, Contracting, Central and fieldrepresentatives, Specialty sales, Payer Marketing, Clinical, Government Relations, etc.) to deliver themilestones, deliverables, and financial/non financial targets in the Account Strategy.
+ Directly manages the relationship with the Top Tier Strategic Account as the lead client contact for theCompany.
+ Represents entire business unit portfolio and ensures profitable access
+ Collaborates in the negotiation profitable customer contracts, direct customer initiatives and specialprojects.
+ Builds and maintains strong collaborative internal relationships across key business units. Ensuresbusiness unit leadership is involved and educated on our account strategy and regularly meets withinternal stakeholders to provide updates/status on account status affecting their line of business.
+ Drives key Company business objectives.
About Walgreens and WBA:
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
“An Equal Opportunity Employer, including disability/veterans”.
Job ID: 1422397BR
Title: Senior Director – Account Lead
Company Indicator: Walgreens
Employment Type:
Job Function: Marketing
Full Store Address: 108 WILMOT ROAD,DEERFIELD,IL 60015
Full District Office Address: 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y
External Basic Qualifications:
+ Bachelor’s degree and at least 8 years of experience of direct or indirect (such as marketing,contracting, implementation) client/account management responsibilities OR a High School Diploma/GED and at least 11 years of experience of direct or indirect (such as marketing, contracting,implementation) client/account management responsibilities.
+ At least 3 years of experience as a national account manager/executive, managing the entire portfolioacross those accounts, in the pharmaceutical industry, managed care/PBM or retail pharmacyindustry.
+ Experience applying health plan strategy and economics of the industry.
+ Experience utilizing tools such as tradeoffs of price for volume, network design tradeoffs, etc.
+ Experience developing strategic account plans for one-year and longer term time horizons forcomplex multi- plan accounts
+ Experience managing cross functional teams to deliver objectives on time, on budget.
+ Experience managing across the matrix and driving alignment and accountability for delivering resultsas a team
+ Experience negotiating with outside vendors, including negotiating contracts, prices, resolving serviceissues and reconciling differences.
+ Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to driveimprovement of results and find solutions.
+ Experience using time management skills such as prioritizing/organizing and tracking details andmeeting deadlines of multiple projects with varying completion dates and deadlines.
+ Basic level skill in Microsoft Office Suite; Word, Excel ,and PowerPoint (for example: creatingdocuments, entering and formatting text, page layouts, creating tables, and adding graphics), creatingworksheets, entering data, creating basic formulas, working with cells and rows, creating a newpresentation from a design template, adding and removing slides, entering and formatting text,adding speaker notes, and viewing presentations).
+ At least 5 years of experience contributing to financial decisions in theWorkplace
+ At least 5 years of direct leadership, indirect leadership and/or cross functional team leadership.
+ Willing to travel up to/at least 50% of the time for business purposes(within state and out of state).
Preferred Qualifications:
+ Master’s degree or MBA
+ Existing customer relationships within the managed care, PBM, pharmaceutical industry or retailindustry.
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