at Alight Solutions LLC in Chicago, Illinois, United States
Job Description
Senior Non-Qualified Defined Contribution Customer Success ManagerAre you a solutions orientated expert in defined contribution?Are you experienced working in high-growth, performance focused environments, and administering complex programs?
Our Story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."
Our Values
Champion People - be empathetic and help create a place where everyone belongs.
Grow with purpose - be inspired by our higher calling of improving lives.
Be Alight - act with integrity, be real and empower others.
It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
About the Role
This role oversees non-eligible defined contribution plan administration and advises clients and internal teams. Collaboration across the organization is crucial for developing strategies.
Additionally, this role includes identifying process improvements and implementing an internal training program. The ideal candidate should possess a thorough understanding of non-eligible plans and be proactive in communicating the company's strategic vision.
Responsibilities
Serving as a subject matter expert on non-qualified retirement plan regulations, compliance requirements, and industry best practices. Effectively consult and present to external executive leader roles on plan design, administrative considerations, and legislative landscape* Staying informed about market trends, legislative changes, and emerging technologies in the non-qualified retirement benefits space.
Partnering with product and technology teams to identify future investment opportunities in the non-qualified space. Ability to drive revenue growth.
Preparing and presenting non-qualified solutions and strategies during new client sales meetings.
Identifying and defining non-qualified plan needs during new plan implementations.
Creating and facilitating colleague training to build a deep knowledge of non-qualified plan and legislative knowledge.
Predicting, identifying, consulting, and communicating risks related to non-qualified plan design and best practices. Responsible for delivery models, and participant education.
Measuring continuous improvement of operational processes related to non-qualified plan administration. Driving general adoption of operational improvement measures.
Requirements
5+ years of experience in "non-qualified" defined contribution plan administration*
5+ years direct experience in client relationship management
Possess proficient technical knowledge of stock and non-qualified deferred compensation plan design. Also have regulatory requirements including deep understanding of IRC 409A*
Possess advanced management and organizational skills with ability to thrive in a dynamic environment.
Possess excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Possess a results-oriented mindset with a demonstrated ability to drive business growth and achieve targets.
Possess a proven track record of leadership and strategic planning.
Possess ability to anticipate needs of client based on deep retirement knowledge and market intelligence.
Possess experience with third-party vendor platforms.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave,... For full info follow application link.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an
