at Varian Medical Systems, Inc. in Schiller Park, Illinois, United States
Job Description
Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
This is an exciting opportunity for experienced Clinical Training Specialists to join Varian, a Siemens Healthineers Company, as part of an exciting new expansion of our VIS (Varian Interventional Solutions) business unit.
As a Senior Clinical Training Specialist, you will support VIS products and procedures by assisting, training, and educating physicians, nurses, other hospital staff, and technicians on the use of our products.
While the role will be based in Chicago, IL, the position may require occasional regional and out of state travel (less than 20%).
Role Responsibilities:
Provide in-person case coverage
Ensures product/s and ancillary components are available for each case.
Completes and processes all procedure related paperwork as required.
Tracks and reports all customer complaints.
Ensures physicians and staff have the most current information available.
Manages a disposable inventory sufficient to cover assigned case load.
Provides feedback and documents any product or performance issues as they arise.
Trains and educates physicians and hospital staff on use of assigned VIS products
Provides on-site clinical support during procedures while maintaining a "hands off" posture in relation to direct patient contact.
Interacts with customers and functional organizations to determine their training needs and uses engineering documentation such as Operators Manuals and DFUs to develop content of courses.
May coordinate or lead customer and/or employee training classes.
May also conduct large group presentations at seminars, training programs, and trade shows.
May also provide demo support to local, regional and national customer trade events.
Provides first line product technical support
Performs new installation support to ensure products are working as specified.
Provides first line technical service support via Engineering or Field Service Engineer oversight, when necessary.
Collaborates with the VIS Medical Affairs Team & other Internal Departments
Assists Medical Education, Medical Information, and Medical Science Liaisons with assigned projects.
Documents day to day interactions with physician customers.
Provides competitive product performance information to headquarters marketing or engineering groups.
Provides recommendations to improve, products, services and customer responsiveness.
Skills & Experience Required:
Bachelor's Degree in related field preferred.
Clinical Background - IR/CT Technician, Operating Room Nurse or Surgical Technician preferred.
Experience/Knowledge of IR suite, Operating Room Protocol and Sterile Technique.
Experience in supporting vascular procedures expected.
Excellent communication skills (internally and externally).
Ability to work in a high-intensity, fast-paced environment.
Excellent analytical skills.
Detail oriented with excellent organizational skills.
Ability to address, communicate and implement changes quickly and effectively.
Creative thinking and ability/desire to solve problems.
Team player.
Candidates must meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. These requirements vary by client and may include, but are not limited to:Proof of valid identification (photo, driver's license, SSN), Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing,Healthcare trainings, amongst others"
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Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and... For full info follow application link.
EEO Policy: All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.
