at DSV Air & Sea Inc. in Itasca, Illinois, United States
Job Description
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
Job area:
Customer Service
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: Itasca, IL
Division:DSV Road US
Job Posting Title: Carrier Sales Representative, Road US
Time Type: Full Time
Summary
The Carrier Sales Representative is an integral part of the Road US team's freight brokerage operations and is responsible for securing the carriers and drivers representing DSV to our customers. They assist with the building and development of relationships with carriers in order supply our customers the best result customer service. They ensure that correct information is provided to carriers in order to facilitate movement, while accurately tracking various shipment pick-ups and deliveries to their final delivery destination.
Duties & Responsibilities
Handles dispatch operations with carriers and drivers.
Tracks shipments from pickup through delivery so that accurate, up-to-date information can be provided and communicated to Account Managers.
Obtains carrier paperwork in order to close out shipments in a timely manner.
Has daily contact with carriers to determine availability while negotiating transportation rates.
Regularly monitors market pricing and adjusts pricing to carriers as needed.
Fully establishes carrier relationships in order to effectively support business.
Maintains and develops relationships with carrier accounts.
Provides consistent and exceptional customer service levels to carriers.
Researches new carriers within the market, generates leads, and fosters new carrier relationships.
Studies and understands market trends, overall trends, as well as Seasonal.
Executes problem resolution; including identifying issues, applying critical thinking to determine the best course of action, and implementing effective solutions.
Performs other duties and projects as assigned.
Minium Required Qualifications
Education and/or Experience
High School diploma.
1 years' experience in a logistics, brokerage, or customer service field.
Skills, Knowledge & Abilities
Computer Skills
Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint.
Solid analytical experience in Excel required.
Experience with transportation management systems.
Language Skills
English (reading, writing, verbal)
Mathematical Skills
Position requires strong mathematical skills for pricing and negotiating.
Other Skills
Strong ability to persuade, motivate, negotiate, and influence others
Ability to thrive under deadlines and work in a team environment, while also delivering independent results
Excellent communication skills, verbal and written
Driven, enthusiastic, and highly motivated
Ability to build strong relationships
Strong prioritization skills, multi-tasking skills, and works with a sense of urgency
High attention to detail and ability to multitask
Strong organizational skills
Proficiency in using a Windows-based computer
Great phone presence and effective interpersonal communication skills
Preferred Qualifications
Education and/or Experience
3 years industry experience
Language Skills
Spanish (verbal)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable... For full info follow application link.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
