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Manager of IT Infrastructure Services - Day 2

at Baxter Healthcare Corporation in Deerfield, Illinois, United States

Job Description

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us are driven to help improve patients' lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Your Role at Baxter
The Manager of IT Infrastructure Services - Day 2 encompasses oversight of cloud and premise hosting, network services, and end-user collaboration services. The manager will lead a global team, manage external vendors, enforce security policies, and align infrastructure solutions with the organization's overall business objectives. The position is essential for ensuring the seamless operation of the company's IT infrastructure, and contributing to efficiency and success.What You'll be doing:
Direct a globally team responsible for cloud & hosting, network, and end-user services.
Develop and implement strategic vision for IT infrastructure services aligned with business objectives.
Lead the design, implementation, and continuous improvement of infrastructure and services.
Oversee global cloud and premise hosting operations.
Ensure availability, performance, and scalability of cloud-based systems.
Track and implement innovative technologies while maintaining legacy systems.
Handle database systems, security measures, and recovery processes.
Lead global network services including WAN, LAN, Wireless, Voice, and Contact Center.
Plan, develop, install, configure, and maintain network infrastructure.
Lead the global strategic direction for end-user and collaboration services.
Lead all aspects of service desk, remote desktop services, and onsite support.
Run endpoint engineering, collaboration platforms (e.g., Microsoft M365), and meeting solutions.
Maintain relationships with external vendors and service providers.
Plan and handle budgets for cloud, network, and end-user services.
Ensure high-quality service delivery and run licensing, warranty, and support contracts.
Lead major incident management and service requests globally.
Create and maintain documentation of infrastructure solutions.
Test and document system recoveries and security measures.
Maintain CMDB and asset management processes.What You'll bring:
Bachelor's degree in computer science or equivalent experience.
15+ years of experience in IT infrastructure management, including cloud, network, and end-user services.
Experience leading IT personnel and external service providers.
Extensive knowledge of cloud, network, and end-user hardware and software solutions.
Ability to lead multiple projects and communicate effectively with upper management.
Availability for off-hour calls and system work.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $120,000.00 - $165,000.00annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

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Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
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Job Posting: 12018308

Posted On: Jul 01, 2024

Updated On: Jul 31, 2024

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