at Foley & Lardner LLP in Chicago, Illinois, United States
Job Description
Systems Automation Engineer
US-IL-Chicago | US-WI-Milwaukee | US-TX-Dallas | US-TX-Houston
ID
2024-3126
Category
Information Technology/Security
Type
Regular Full-Time
FLSA Status
Exempt
Scheduled Hours
40+
Workplace
Hybrid
Overview
Foley & Lardner LLP is currently seeking a Systems Automation Engineer to join our Technology team. The right candidate will act as a conduit between the development and operations teams, ensuring a smooth transition of code and automated systems into production settings. Their responsibilities include automating operational processes, crafting and managing deployment tools, supervising procedures, and employing problem-solving skills to address issues across all environments. The ideal candidate will have a solid foundation in software engineering, systems management, and familiarity with various automation tools and scripting languages.
Responsibilities
Collaborate with development and operations teams to ensure smooth integration of code into production environments.
Create and implement automation systems to enhance efficiency and reliability across various operations.
Automate and streamline operations and processes to improve efficiency and reliability.
Build and maintain tools for deployment, monitoring, and operations.
Troubleshoot and resolve issues in development, test, and production environments.
Continuously improve infrastructure to ensure optimal performance, scalability, and security.
Identify, research and test new technologies in accordance with security and procurement procedures; work closely with vendors and strategic partners to understand technologies and roadmaps.
Operate autonomously to drive actions based on strategic alignment to the firm's long-term vision.
Liaise with clients to understand project requirements and ensure alignment with automation objectives.
Lead and provide thought leadership and technical assistance to the Engineering team while promoting best practices and standards.
Identify, research and test new technologies in accordance with security and procurement procedures; work closely with vendors and strategic partners to understand technologies and roadmaps.
In accordance with firm procedures, communicate all system and service outages timely and effectively to all appropriate parties and submit formal outage reports as required.
Proactively monitor both the Systems Integration and personal incident management queues and take appropriate action to bring all support requests to prompt and effective resolution.
Provide advanced level troubleshooting of system and service issues and serve as the point of escalation if needed.
Follow up and rectify any failures or problems. Evaluate and make recommendations to prevent future occurrences.
Participate in on-call rotations as required.
Assist and support the Technology Assistance Center in resolving advanced level customer support issues.
Evaluate and implement new technology solutions as directed.
Manage multiple, parallel projects using formal project planning techniques.
Manage and document system configurations and maintain technical documentation to ensure efficient planning and execution.
Coordinate and communicate system downtime per Change Advisory Board (CAB) policy and procedure.
Provide feedback and recommendations for additional tools through the departmental budgetary planning process.
Qualifications
High school diploma or GED required; Associate's or Bachelor's Degree desired
Azure Foundation Certificate strongly desired (AZ-900 will be required within first 6 months, if not possessed at date of hire)
Minimum of five (5) years' experience in the Information Technology field required
Minimum of three (3) years' experience with scripting and automation required
Minimum of three (3) years' experience and proficiency with scripting languages such as Python, PowerShell/ Windows Azure Pack, or Bash in a Windows environment required
Minimum of two (2) years' with cloud platforms such as Azure, AWS, or Google Cloud required
Minimum of two (2) years' experience with Rest and Soap API integrations required
Minimum of two (2) years' with Microsoft 365 Administration and AD/AzureAD in a hybrid environment required
Minimum of one (1) year of experience with T-SQL for complex querying, stored procedures, permissions and schema required
Experience with automation tools such as System Center Service Management Automation (SMA), Ansible, Puppet, or Chef strongly desired
Knowledge of source control required
Foley offers a comprehensive benefit program which currently includes Paid Time Off; Paid Holidays; Medical, Dental and Vision insurance; 401(k) Retirement; Disability and Life insurance; Adoption Assistance; Backup Care for Dependents.
Foley & Lardner LLP is a top ranked law firm with offices... For full info follow application link.
Affirmative Action/Equal Opportunity Employer/M/F/Vet/Disabled.