at C&W Services in Chicago, Illinois, United States
Job Description
Job TitleOperations Administrator
Job Description SummaryThe Operations Administrator provides first-tier central administrative support for teams of industrial technicians and field leaders. This role requires the highest level of customer service in a professional environment and is responsible for accurate and timely completion of tasks that adhere to compliance standards and establish data integrity.
Job Description
Job Description
Open new positions and job requisitions in Workday
Process onboarding and employee movement tasks in HRIS and secondary systems
Submit new employee documentation for back-office processing via HelpHub tickets
Coordinate travel for hourly employees based on requests submitted by field leaders
Provide guidance on expense reports reflecting supporting documents and codes
Asset management (laptop, ancillary equipment, mobile phones)
Technician boot/PPE reimbursements
Event planning, budget tracking, and program logistics coordination
Manage employee timesheets and time entry/payroll submission for multiple accounts via Kronos
Reconcile monthly billing and labor reports
Track monthly cost savings and distribute reports/write-ups to Management
Coordinate and maintain weekly attendance and annual vacation time off records
Responsible for submitting all uniform related orders through procurement system
Responsible for tracking billable/non-billable OT and retrieving the necessary approvals
Work control/billing/AP support
Vendor onboarding & direct vendor relations
Submit POs via the procurement system as needed
Align POs with invoices in AP system as required
Manage PO escalation
Running necessary reports to prepare Out of Scope billing
Act as liaison between all impacted departments and accounts & collaborate with account management on daily basis
Capture opportunities for process improvement and report opportunities to leadership
QUALIFICATIONS:
Bachelor's Degree in Business Administration, or equivalent experience, preferred.
At least 2 years of administration or customer service/support
Intermediate computer skills, including Microsoft Office (Word, Teams, Outlook, Excel); experience with Workday, Smartsheet, ServiceNOW a plus
Ability to multi-task and resolve a variety of issues
Relationship building skills; must have a passion for helping people
Comfortable working in a fast-paced, remote environment
Up to 10% travel annually
This position can be anywhere in the United States.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $26.00 - $28.00
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailHRServices@cushwake.com. Please refer to the job title and job location when you contact us.
C&W Services is an Equal Opportunity / Affirmative? Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
