at Gateway Foundation, Inc. in Chicago, Illinois, United States
Job Description
Senior IT Administrator - Chicago, IL
Post Date:
Jun 15, 2024
Location:
Chicago, IL, US, 60604
Position Type:
Full Time
Requisition Number:
31588
Work Schedule:
Monday - Friday
Are you looking to find personal and professional fulfillment, and align your career with your values?
At Gateway Foundation, our employees have an opportunity to make a difference every day by helping people with substance abuse issues gain control of their lives.
Gateway Foundation is a recognized non-profit leader in evidence-based treatment proven to get results. Our experts in Addiction Medicine-including highly educated clinical and medical professionals and expert psychiatrists and nurses-deliver care that never stops. Throughout Gateway's proud history of helping others, dedicated and professional employees have been vital to accomplishing our life-saving mission.
If you are a collaborative professional who shares our commitment to helping people with substance abuse and mental health issues turn their lives around - GATEWAY IS THE PLACE FOR YOU!
We are seeking a highly skilled and experienced Senior IT Administrator to join our dynamic IT team. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, including networks, systems, virtual machines, servers, and security. The role involves overseeing Active Directory, phone systems, backups, switches, routers, firewalls, and Microsoft 365. This position is critical to ensuring the smooth operation and security of our IT environment.
ESSENTIAL JOB RESPONSIBILITIES
Systems Administration:
Oversee the installation, configuration, and maintenance of server hardware and software.
Manage virtual machines using VMware or Hyper-V.
Maintain and monitor Active Directory, DNS, DHCP, and Group Policy.
Implement and manage Microsoft 365 services, including Exchange, SharePoint, and Teams.
Technical Support:
Provide high-level technical support and guidance to IT staff and end-users.
Troubleshoot and resolve complex hardware, software, and network issues.
Maintain documentation of IT systems, processes, and procedures.
Member of rotation for after-hours support (AHS).
Network Management:
Design, implement, and manage LAN/WAN infrastructure.
Configure and maintain network switches, routers, and firewalls.
Monitor network performance and troubleshoot issues to ensure network availability and reliability.
Manage VPN connections and ensure secure remote access.
Infrastructure Management:
Ensure the stability and integrity of the organization's IT infrastructure.
Implement and maintain disaster recovery and backup solutions.
Monitor system performance, capacity, and security to ensure optimal operation.
Telecommunication Systems:
Manage and maintain on premise and cloud phone systems and communication platforms.
Ensure reliable and secure telecommunication services.
Security Administration:
Implement and manage security measures, including firewalls, and intrusion detection systems.
Develop and enforce IT security policies and procedures.
REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience in IT administration, network engineering, or a related role.
Strong knowledge of network protocols, hardware, and software.
Experience with server virtualization technologies (VMware, Hyper-V).
Proficiency in managing Active Directory, DNS, DHCP, and Group Policy.
Hands-on experience with Microsoft 365 administration.
In-depth knowledge of firewalls, switches, routers.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication and interpersonal skills.
Preferred Certifications: Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Administrator Associate, VMware Certified Professional (VCP), CompTIA Network+, CompTIA Security+
PHYSICAL REQUIREMENTS
Ability to communicate with others in person or by telephone in order to gather and exchange information.
Ability to check and verify data and error messages from printed form and computer monitor display.
Ability to use a keyboard and video display terminal to enter, retrieve, and/or audit information and data; and system instructions and software commands.
Manual dexterity to use hand tools for any repairs, and to fix and adjust cable and wire connections.
Ability to lift up to 50 pounds in order to position equipment, telephone, or computer hardware for installation and set-ups.
Must have a valid driver's license and insurance to travel to various facilities when necessary.
WORK ENVIRONMENT
Office work environment, based in Chicago, Illinois.
Travel to sites across the country... For full info follow application link.
Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
