at Northwestern University in Evanston, Illinois, United States
Job Description
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Job ID50582
LocationEvanston, Illinois
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Department: ASLA
Salary/Grade: EXS/7
Target hiring range for this position will be between $68,000-$74,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
Job Summary:
This position will provide discipline-focused pedagogical oversight for STEM academic support programming offered through Academic Support & Learning Advancement (ASLA), impacting nearly 7,000 undergraduates yearly. The role manages training and continuing development for ~230 STEM peer learning facilitators annually; provides coaching for staff in STEM pedagogy practices; creates resources to support student learning in STEM; and provides outreach and consultation to STEM departments and faculty around supporting students who struggle in STEM courses. The individual in this position is a member of a team providing academic support programs and services for undergraduate students across Northwestern, with the goal of enhancing student learning and development as well as academic performance.
Please note: Hybrid: generally in-office 4 days a week, remote 1 day a week; occasional on-campus work in the early evening, and very occasionally on weekends, may be required.
Specific Responsibilities:
Administration
Directs and leads development of program/project strategic plan.
Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
Operationalizes goals & objectives; ensures that resources are created or obtained.
Manages customer service; creates associated practices & procedures & metrics to measure success.
Analyzes data & recommends & implements changes & improvement to better ensure attainment of mission.
Manages logistics requirements, including facilities, venue, scheduling, technology, instruction, catering, etc.
Participates in developing IT strategy to meet the mission & needs of program/project.
Ensures necessary hardware, software & network infrastructure technology services are appropriated from central or internal IT.
Communication, Outreach & Recruitment
Identifies and implements short- and long-term strategies and plans to meet program/project goals.
Engages in outreach/field relations serving a number of goals, including recruitment, participation, sponsorship, relationship building, etc. to support continued program/project development & improvement.
Interacts with internal/external resources & organizations to identify new markets & opportunities.
Builds relationships with program/project alumni to develop and cultivate professional networks, financial resources, and sense of community among alumni.
Manages outreach to, and creates, STEM pedagogy learning community among, STEM peer learning facilitators.
Interfaces with STEM faculty to optimize linkages to departments and to determine best approaches for student support.
Evaluation
Oversees development & implementation of evaluation processes, quantitative & qualitative measurements that ensure that program/project benchmarks are successfully attained and communicated in a timely and efficient manner.
Manages evaluation processes; recommends & implements changes for enhancement; monitors effectiveness through follow-up evaluation studies.
Collaborates with internal/external resources to develop meaningful outcome measurements and methods of program/project evaluation that will lead to enhancement.
Program Development
Manages goals, objectives, outcome measurements and metrics, financial feasibility, marketing strategies and collaboration opportunities with other internal and external organizations.
Manages the ongoing development and refinement of the program's/project's current and future curriculum and course offerings in consultation with subject matter experts.
Provides leadership for planning, scheduling, delivering and maintaining program(s)/project(s) to sustain quality instruction in all educational activity.
Manages for consistently high quality standards across all partner programs/projects, including admissions, teaching, grading, service levels, and facilities.
Provides coaching to staff in STEM pedagogical principles and practices.
Leads continuous improvement of STEM peer learning facilitator training program.
Stays abreast of research and innovative practice in inclusive STEM pedagogy.
Collaborates with faculty to design programming supporting higher-need students in STEM courses.
Regulatory Compliance
Ensures compliance with... For full info follow application link.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply.
