at Employment Solutions Management, Inc. in Aurora, Illinois, United States
Job Description
Description
EmployBridge is a place where your career and passion come together!
Onsite Manager - Elgin, IL
Role Summary of an Onsite Manager (Staff Performance Manager):
The Staff Performance Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.
Your Opportunity as an Onsite Manager (Staff Performance Manager):
Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
Maintain timekeeping system and ensure payroll/invoicing is accurate
Provide productivity, headcount, attendance, and other reports at the client's request
Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
Conduct onsite orientation, safety training
Facilitate the initial treatment and reporting of workers' compensation incidents
Participate in scheduled service reviews at the client site
Act as the liaison between the branch office and the client
Deliver superior customer service and develop relationships with supervisors and associates
Other duties as assigned
Your attributes
Management experience in a warehouse environment
Experience in a customer service role responsible for multi-level client communication
HR and data management experience
Demonstrable success managing a team or process
Familiarity with a heavy process-oriented environment
Able to lead, organize and build effective and diverse teams
Must have seasoned critical thinking and problem-solving skills
Practical experience and comfort with using operational software, Microsoft Office products, and
basic data management tools for analysis
Ability to communicate professionally and effectively across all platforms
Able to listen and respond to information effectively and influence decision makers
EmployBridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:
EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.
The EmployBridge Story
EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.
EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled