at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 50582
Department: ASLA
Salary/Grade: EXS/7
Target hiring range for this position will be between $68,000-$74,000 per year. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
Job Summary:
This position will provide discipline-focused pedagogical oversight for STEM academic support programming offered through Academic Support & Learning Advancement (ASLA), impacting nearly 7,000 undergraduates yearly. The role manages training and continuing development for ~230 STEM peer learning facilitators annually; provides coaching for staff in STEM pedagogy practices; creates resources to support student learning in STEM; and provides outreach and consultation to STEM departments and faculty around supporting students who struggle in STEM courses. The individual in this position is a member of a team providing academic support programs and services for undergraduate students across Northwestern, with the goal of enhancing student learning and development as well as academic performance.
Please note: Hybrid: generally in-office 4 days a week, remote 1 day a week; occasional on-campus work in the early evening, and very occasionally on weekends, may be required.
Specific Responsibilities:
Administration
- Directs and leads development of program/project strategic plan.
- Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
- Operationalizes goals & objectives; ensures that resources are created or obtained.
- Manages customer service; creates associated practices & procedures & metrics to measure success.
- Analyzes data & recommends & implements changes & improvement to better ensure attainment of mission.
- Manages logistics requirements, including facilities, venue, scheduling, technology, instruction, catering, etc.
- Participates in developing IT strategy to meet the mission & needs of program/project.
- Ensures necessary hardware, software & network infra
