at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
As a Crisis Specialist in our Non-Financial Risk Management team, you will have the opportunity to collaborate globally across all business units and corporate functions. We value team players with expertise in crisis management concepts, strong technical writing, and verbal communication skills. You will need strong collaboration skills and a deep understanding of global financial markets, risk standards, and risk governance frameworks and policies. As part of Risk Management, you are at the center of keeping Northern Trust strong and resilient.
The role will involve extensive process redevelopment and redesign, as well as significant stakeholder management and collaboration across locations and functions, as we look to evolve established programs to clearly support business partners in preparing for and responding to incidents and crises.
In addition, the Crisis Specialist will advise Head of Crisis and Incident Management on opportunities to enhance the design and operating effectiveness of the internal control environment for Northern Trust's risk management practices.
The key responsibilities of the role may include:
- Thought leadership in the maturity and evolution of the enterprise Incident Management framework.
- Work with the Non-Financial Risk function and Crisis and Incident Management stakeholders to develop and maintain policies, standards, guidelines, and procedures.
- Identify current state risk management activities and governance structure, assist with formulation of the required/desired state based on regulatory and best practices, conduct gap analysis.
- Mature organizational Crisis and Incident Response Plans, Playbooks, Annexes, and Appendices.
- Consult with Lines of Business on Incident Response Plans, Playbooks, and Runbooks.
- Develop, administrate, and facilitate Crisis and Incident Management training for various stakeholders and audiences.
- Develop, facilitate, and participate in various Crisis and Incident Management internal and external exercises.
- Implement intelligence, threat, and risk monitoring capability to pro-actively prepare for, mitigate against, and respond to potential hazards.
- Provide consultation support with partners in the development and execution of Crisis and Incident Management exercises.
- Represent the team, department, and company in internal and external meetings, conferences, and working groups.
- Provide support and guidance for audits and regulatory examinations.
- Provide effective review and challenge of Incident Management plans, test results, and adherence to the policies and standards.
- Monitor, respond to, and escalate incidents within the Crisis Management Framework.
- Coordinate incident management activities in response to incidents of moderate and severe complexity and impact.
- Collaborate with Incident Response partners such as Information Technology, Legal, Human Resources, Risk, Fraud, Security, Facilities, and the business.
- Consult with geographic and functional incident management teams to support an effective...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
