at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
The Head of Distribution Technology will be responsible in defining the strategic vision and execution of Norther Trust Asset Management's distribution technology capabilities. The successful candidate will be strong leader, innovator and creative force in the development of a comprehensive digital distribution technology strategy in order to deliver an innovative and industry-leading integrated client & digital experience solutions to deliver a superior investment experience.
This position is highly technical but also requires the business domain knowledge to work cross-functionally within a corporate environment to champion ideas and drive change. We are looking for a hands-on, results-oriented visionary who is passionate about the intersection of technology, digital, data and new business development that can lead innovation to connect with our clients through multi-channel capabilities.
The Head of Distribution Technology manages and coordinates the activities of the distribution technology team and is responsible for the team's key deliverables. This involves strong leadership and communication skills as well as strong technical skills. This role works collaboratively with senior leaders across all distribution channels to identify the technology needed to deliver business value.
Key focus responsibilities include:
- Partner with the Marketing and Sales organization to define and execute a roadmap for digital success, aka a sales and marketing digital ecosystem, identifying and implementing initiatives that will be impactful to drive business results.
- Leading multi-functional, transformational programs to regularly release value to customers and business partners across a diverse portfolio of modern cloud platforms
- Develop and build a team to deliver a multi-channel expansion and redesign project - SEO, SEM, personalization, analytics, 3rd party data and platforms (Marketo, Salesforce, Hubspot, digital channels, etc.), UX, data visualization, and interactive tools.
- Prior experience implementing and leveraging Salesforce and/or other niche CRM platforms (preferably at an asset manager).
- Lead efforts in emerging technology discovery for sales enablement/insights. Experience working with Business Intelligence and Advanced Analytics teams to serve action data to users through Salesforce
- Identify and/or envision opportunities and trends for advancement in FinTech to grow and improve engagement channels with our clients.
- Experience with emerging technologies including, but not limited to, artificial intelligence, machine learning, and predictive analytics.
- Working knowledge of integrating sales and marketing tools and workflow ecosystem
- Strong technical understanding of data management / integration practices
- Familiarity with Design Thinking practices and principles for leading engagements
- Advocate Digital Operating models (e.g., Agile), understand the true meaning of MVP, and value speed and iteration to produce results quickly and efficiently.
Qualifications and SkillsEqual Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
