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Program Assistant 3, Counseling and Psychological Services (Multiple Openings)

at Northwestern University in Evanston, Illinois, United States

Job Description

Job Opening Id: 50594

Department: Counseling & Psych Serv
Salary/Grade: NEX/11

Department Overview:
CAPS is a unit within the Division of Student Affairs at NU and is highly utilized by students and other campus community members seeking consultation. CAPS has offices on both the Evanston and Chicago campuses. NU has a total student population of approximately 21,000 students across both campuses, with approximately 18,500 of these students attending classes on the Evanston campus. The Chicago office serves primarily graduate and professional students while Evanston office serves both undergraduate and graduate students. In addition to our clinical services, CAPS reaches over 10,000 NU community members through outreach and educational programming on both campuses. CAPS also has a training program, including an APA-accredited Doctoral Internship in Psychology at our Evanston office and a Post-Doctoral Fellowship in Sport Psychology. CAPS is a learning organization, in that our strategic planning, priority setting, clinical services, and professional development are informed by local data collection as well as benchmarking with national trends and peer institutions. We have made a commitment to engaging in ongoing anti-racism work. This commitment is realized through our efforts to identify and disrupt aspects of white dominant culture embedded in our practices, processes, and structures. CAPS also identifies very closely with the vision, values and guiding principles of our umbrella organization, the Division of Student Affairs.

Department Website: https://www.northwestern.edu/counseling/index.html

About Student Affairs: By pursuing justice, equity, and belonging, Student Affairs cultivates student programs, services, and skills; disrupts barriers; and partners across Northwestern and neighboring communities to create an inclusive culture in which all students can thrive. Learn more about the Division of Student Affairs here: https://www.northwestern.edu/studentaffairs/about/strategic-plan/objectives.html 


Job Summary:

The Program Assistant coordinates administrative functions and processes for Northwestern University’s Counseling and Psychological Services (CAPS) for both the Evanston and Chicago campus offices. They are responsible for handling incoming calls from students, faculty/staff, and parents. The Program Assistant coordinates internal and external appointment calendars for clinical staff, assists students with crisis and initial appointments, and contacts on-call counselors as necessary.

Some remote work may be available and will be determined based on departmental needs each academic quarter. This position will primarily work out of t

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Job Posting: 12029124

Posted On: Jul 05, 2024

Updated On: Aug 29, 2024

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