at CrowdStrike, Inc. in Springfield, Illinois, United States
Job Description
CrowdStrike, Inc.Full time
R19360
About the Role:
Come join the CrowdStrike Platform Operations team and join our mission to protect our most critical customers. The Resident Technologist Consultant is responsible for providing dedicated support to customers with implementation and ongoing operational support of the CrowdStrike platform and related technologies. The Resident Technology Consultant will have responsibility for all aspects of the deployment and configuration of the initial customer engagement including; planning, installation, optimization, maintenance, and follow on support for the CrowdStrike platform and associated applications.
Specific Opportunity Information:
Onsite, Hybrid, Remote
Clearances required
Background and drugs testing requirements
Moving quickly to hire, onboard, and train
What You’ll Do:
Work closely and collaboratively onsite with customer security and information technology teams
Utilize common software deployment technologies to install CrowdStrike technology
Leverage APIs, builds scripts and develop customized processes to support deployment, configuration and operationalizing CrowdStrike technology
Leverage various CrowdStrike applications to support customers in vulnerability, asset management, identity, cloud security and more
Guide customer leads with incident management functions when deployed on an onsite/remote engagement
Assist customers with the integration of CrowdStrike into existing third-party tools, dashboards and business processes
Act as the technical and/or senior level interface for customer concerns or escalations
Maintain awareness of upcoming CrowdStrike technologies and features releases to assist customer with adoption and operationalizing into their security operations process
What You’ll Need:
Bachelor’s degree, in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience.
Currently have or can obtain necessary security clearances, per customer requirement
5+ years of experience with end point security applications
3+ years of client-facing consulting experience
Highly knowledgeable on Windows, Mac, and Linux platforms
Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
Strong communication and collaboration skills
Proven ability to convey technical concepts to audiences with varying technical expertise, from analyst to executive levels
Broad experience in computer and network systems security
Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
High level of motivation; self-starter; results driven
Bonus Points:
Previous experience with the CrowdStrike Falcon platform
Scripting experience: PowerShell, Python, Bash
Cloud platform experience: AWS, Azure, and/or GCP
Familiarity with security tools like Nessus, ZScaler, Splunk, etc.
Federal Government
PI243328385
CrowdStrike, Inc. is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
