at CrowdStrike, Inc. in Springfield, Illinois, United States
Job Description
CrowdStrike, Inc.Full time
R19359
About the Role:
Come join the CrowdStrike Platform Operations team and join our mission to protect our most critical customers. The Resident Responder Consultant is responsible for providing dedicated support to customers with implementation, ongoing operational support, threat hunting, and incident response functions using the CrowdStrike platform and related technologies. The Resident Responder Consultant will act as an oversight and technical escalation point for customer security operations center (SOC) team using CrowdStrike and related technologies as well as having responsibility for planning, optimizing, maintaining, and follow on support for the CrowdStrike platform and associated applications.
Specific Opportunity Information:
Onsite, Hybrid, Remote
Clearances (if required)
Background and drugs testing requirements
What You'll Do:
Assist customers with threat detection and incident response capabilities using the CrowdStrike Falcon Platform and other security tools
Act as an oversight and technical escalation point for customer security operations center (SOC) team members using CrowdStrike technologies
Maintain awareness of upcoming CrowdStrike technologies and features releases to assist customer with adoption and operationalizing into their security operations process
Help customers build upon and mature their security operations and threat detection and response capabilities with a keen focus on leveraging CrowdStrike technologies to fill gaps
Help customers by researching and assessing customer’s threats and IOCs leveraging CrowdStrike’s intelligence
Provide insight to clients about industry attack trends and defenses by developing and maintaining deep awareness and understanding of evolving threats, adversaries and intrusion trends
Act as the technical and/or senior level interface for customer concerns or escalations
What You'll Need:
Bachelor’s degree, in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience
3+ years of client-facing consulting experience
Prior cyber security experience in three (3) or more of the following:
Threat response
Intrusion analysis
Endpoint incident response (MAC, Linux, and/or Windows)
Malware analysis
Penetration testing
Threat hunting
Intelligence
Highly knowledgeable on Windows, Mac, and Linux platforms
Experience with cloud environments such as AWS, GCP, and/or Azure preferred
Self-starter, collaborative, dependable, and driven personality
Ability to build strong advisory relationships with customers and continuously exceeding expectations
Strong written and verbal communication skills
Proven ability to convey extremely technical concepts to audiences with varying technical acumen, from Security Analysts to C-Suite
Understanding of MITRE ATT&CK techniques and ability to articulate TTPs to customers
Proven ability and confidence to tailor communication to a wide range of
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CrowdStrike, Inc. is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
