at Uline in Waukegan, Illinois, United States
Job Description
Customer Service Representative - Finance
2200 S. Lakeside Drive, Waukegan, IL 60085
Uline is the leading distributor of shipping, industrial and packaging materials business. We're hiring a Customer Service Representative - Finance help support our success! If you're a dedicated and ambitious finance professional, Uline is an excellent place to grow your career.
Better together! This position is on-site at our Waukegan, IL location, and we are looking for people who share our passion.
Position Responsibilities
Build and maintain rapport by delivering excellent customer service via phone and email in a call center environment.
Own an assigned portfolio of past-due accounts.
Maintain low portfolio aging by conferring with customers to determine reasons for overdue payments.
Meet and maintain department goals while multitasking in a fast-paced environment.
Collaborate with a team of enthusiastic call center professionals to minimize aging / bad debt.
Minimum Requirements
High school diploma or equivalent required. Bachelor's degree preferred.
Working knowledge of Microsoft Word and Excel.
Prior call center experience / bookkeeping a plus.
Bilingual (English / Spanish) a plus.
Benefits
Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
401(k) with 6% employer match.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
On-site cafe featuring affordable daily meal options from local restaurants.
Fitness center and walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!
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