Operations Director - Water/Wastewater Utility

at Aqua America, Inc. in Kankakee, Illinois, United States

Job Description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

At Aqua, we know that water is a precious resource - one that plays a critical role in sustaining life. That is why we take seriously our mission: protecting and providing Earth's most essential resource. At Aqua, we are guided by a set of principles that embody the character of our company and inspire our work together. They are embedded within our business practices and our behavior. We are proud to be united by integrity, respect, and the pursuit of excellence to be the best we can be for the customers and communities we serve. Together, the women and men of Aqua America serve 1 million customers across eight states. Aqua uses science, technology, capital investments, and amazing talent to provide communities with clean, safe drinking water and responsibly return wastewater to our rivers and streams. Join our team and make a difference!
Are you looking for a fantastic career at Aqua? We have a terrific opportunity for a Director of Operations for water and wastewater field operations within the IL divisions. The Director of Operations will report directly to the President of Illinois and be responsible for the administration and operation of Illinois field operations. Oversees all personnel and ensures that Company goals are met.

RESPONSIBILITIES AND DUTIES:
Supervises staff including employee selection, mutual development of performance goals and measurements; performance evaluation; identifies training and growth opportunities; plans and directs work assignments; creates atmosphere of trust and support; fairly administers Company policies affecting staff; and communicates information for effective job performance.
Drives operational excellence initiatives using continuous improvement methodologies focused on operating efficiency, cost control, environmental compliance, and health & safety.
Prepares and administers operating and capital budgets within each division. Supervises maintenance and capital renovations and additions to water and wastewater systems.
Assesses problems and events daily and assigns appropriate personnel to resolve accordingly.
Interacts with customers regarding problems or issues, prioritizes and addresses them promptly; notifies customers of upcoming service adjustments or maintenance procedures.
Works with business development to coordinate and negotiate with developers regarding new systems. Assist in the identification, due diligence, and smooth transition of acquisitions.
Coordinates and negotiates with vendors regarding supplies and/or services needed. Hires and oversees work by contractors and subcontractors.
Manages work of office personnel, field personnel and contractors, specifying modifications when necessary.
Utilizes schematics, engineering drawings or other design work to facilitate procurement and/or completion of repair work, replacement parts and new installations.
Interacts with regulators regarding current... For full info follow application link.

Aqua America, Inc. is an Equal Opportunity / Affirmative Action employer.  Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.