SECRETARY

at Department of Children and Family Services in Chicago, Illinois, United States

Job Description

Position Summary

Under direction, performs technical, administrative secretarial and office support functions; conducts special projects and studies utilizing various data; makes independent decisions requiring knowledge of rules and interpretations of management policies concerning various programs; responds to inquiries requiring general knowledge of management policies concerning various programs; prepares and keyboards a variety of confidential correspondence; organizes and maintains filing systems; reviews court of claims complaints and work to resolve discrepancies; receives, sorts, and reads incoming mail.

1. Performs technical, administrative secretarial and office support functions, including confidential matters


2. Prepares and keyboards a variety of confidential correspondence for administration to agency staff, clients,
   professionals, and community agencies outside the Department for purposes of information and clarification of
   DCFS rules and procedures


3. Schedules appointments for administrative staff with supervisory staff


4. Serves as timekeeper


5. Receives, sorts, and reads incoming mail for administrator, making notations if needed


6. Reviews court of claims complaints and works to resolve discrepancies


7. Prepares personnel transaction forms for all staff


8. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated
   above

1. Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college or completion of
   high school and two years of related office experience or two years of independent business experience


2. Requires ability to keyboard accurately at 30 wpm.

1. Requires ability to pass a background check

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.