at Aon in Chicago, Illinois, United States
Job Description
The Program Manager will report into to the Value Enablement Office Leader for ABS (Aon Business Services) with a focus on North America. They will oversee and manage portfolio execution, ensuring the delivery of tangible business value including revenue growth, process optimization, realizable productivity and to ensure that our clients and colleagues achieve the maximum value from ABS capabilities and investments. This role collaborates with Solution Lines, and other global ABS capabilities including operations and product/platform/service teams, to prioritize and oversee value delivery for their remit.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Establishes key performance indicators (KPIs), leading indicators and metrics to measure the effectiveness and success of ABS initiatives. This includes defining targets, tracking progress, and regularly reporting on the achieved value and benefits to stakeholders.
Ensure that these standards are uniformly adopted and practiced across the entire organization
Develop strong relationships with key customers and partners
Evaluate the road map for all major customers' long-term visions and help develop service offerings that appropriately match their business needs
Refine and develop methodologies, tools, and programs around implementations, upgrades, and other services on an ongoing basis
Direct and manage project development from beginning to end
Effectively conduct resource planning for all project work
Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
Develop full-scale project plans and associated communications documents
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
Estimate the resources and participants needed to achieve project goals
Set and continually manage project expectations with team members and other stakeholders
Manage project documentation and capture requirements from all functional stakeholders
Analyze, recommend, and drive process and program improvements across functional teams
Skills and experience that will lead to success
Exceptional communication skills, both written and verbal, to include public speaking, group presentation
Ability to interact professionally with a diverse group to include executives, managers and subject matter experts
Creative problem-solving skills with forethought of organizational goals and needs
Ability to effectively manage multiple projects and meet deadlines
Flexibility and responsiveness to changing business needs and demands
Proficient in use of MS Office, specifically Project, Excel and PowerPoint
Recognized and accredited professional project management training and certification (such as PMP, PfMP, PMI-ACP or equivalent) preferred but not required.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to... For full info follow application link.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.
