at Northwestern University in Evanston, Illinois, United States
Job Description
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Job ID50549
LocationEvanston, Illinois
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Department: SoC Administration
Salary/Grade: EXS/5
Job Summary:
Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.
The program/project is summarized below.(Definitions: Program: plan or system of taking action toward a goal.Project: planned actions with specified beginning & end.)
This position provides management and day-to-day oversight of administrative & operational functions for curricular and career services programs and initiatives for The Office of External Programs, Internships & Career Services (EPICS) and the Office of Undergraduate Programs and Advising (OUPA) in the School of Communication. Schedules, monitors and manages course registration & enrollments for the EPICS Internship Courses, SoC Senior Seminar and other curricular initiatives. Oversees marketing and communications efforts to effectively promote EPICS/OUPA events. Manages various social media channels, student email marketing and employer outreach. Provides administrative assistance for program events. Utilizes monthly reports to track and assess coaching appointments, enrollment data and other relevant metrics. Provides analysis and reports to SoC leadership.
Specific Responsibilities:
Administration
Manages day to day operations.
Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
Manages design and development of program databases; compiles & analyzes data; prepares reports.
Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
Acts as liaison to IT to ensure technology systems are properly installed & maintained.
Budgets & Financial
Participates in budget preparation.
Maintains budget & associated analysis & reports.
Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
Processes transfer &/or appropriation charges & may balance &/or close accounts.
Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.
Communication, Outreach & Recruitment
Develops coordinated, consistent marketing and brand messages.
Creates state-of-the-art website.
Incorporates social media and networking into program/project aspects as appropriate.
Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
Evaluation
Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
Implements corrective actions required as a result of surveys or other indicators.
Events
Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Faculty Support
Arranges colloquium & seminar coordination,... For full info follow application link.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply.
