at Twin River Management Group, Inc. dba Bally's Corp in Chicago, Illinois, United States
Job Description
Description
About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As a Director - Food & Beverage, you will be responsible for directing, coordinating, and overseeing the day-to-day Food and Beverage operations, personnel, customer service, fiscal management, and administration
Duties and Responsibilities:
* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
* Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
* Manages, directs and supervises all personnel assigned to Food and Beverage operations.
* Schedules staffing to appropriate levels within all areas of Food and Beverage.
* Consistently reviews and maintains costs within projected levels.
* Creates, monitors and maintains a cash control system.
* Maintains discussions with the marketing department to determine when special events will be taking place in order to be appropriately staffed.
* Coordinates and executes catering and special event functions.
* Ensures that all team members within the food and beverage department are properly trained in the performance of their job duties.
* Mentors, motivates and supports the Food and Beverage team to ensure development of the team.
* Establishes and maintains effective and efficient department procedures and controls and ensures adherence to same by all team members.
* Prepares annual budgets, operating forecasts, and other required department reports.
* Ensures that all outlets within the Food and Beverage operation are scheduled for appropriate coverage during peak hours.
* Establishes and maintains contact with vendors and Food and Beverage customers.
* Supervises and works closely with Food and Beverage managers, supervisors and team members.
* Inspect food and beverage outlets, kitchen operations and catering operations to ensure compliance with company and departmental policies and procedures.
* Review usage, guest counts and revenue reports to determine appropriate staffing.
* Perform other duties as assigned
Qualifications:
* Must be 21 years or older
* 4 Year Degree in Hospitality Management or related field
* 4+ years experience as department leader in high volume Food and Beverage operations
* 8 to 10 years Food and Beverage management experience
* Culinary experience a plus
* Experience in a Multi-Outlet facility or Casino
* Point of Sales system experience
* Ability to forecast and maintain the departmental budget
* Excellent communication skills, both written and oral
* Ability to obtain and maintain all necessary licensing
* Must be able to work weekends, weeknights, and holidays
Physical Demands:
* Regularly required to walk stand see talk and hear
* Must be able to stand for long periods of time
* Must occasionally lift and/or move up to 30 pounds
* Able to work with others while maintaining a positive and professional demeanor
Work Environment:
The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.
At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.
We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on any status protected by the laws or regulations in the locations where we operate.
