at Loews Hotels Inc in Des PlainesRosemont, Illinois, United States
Job Description
Food & Beverage Supervisor
Situated between the energy of Downtown Chicago and the convenience of the nations busiest airport, Loews Chicago OHare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an OHare Oasis.
Job Specifics
Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
Supervise service of guests, being watchful of signals from guests in need of service
Assist Team Leader to establish and monitor side work duty completion.
Maintain bank to SOP, keep it balanced and secure at all times.
Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage
Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist Team Leader in conducting menu classes and taste panels
Assist Team Leader in conducting month end inventory count and recording.
Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
Reports unsafe working conditions
Ensure proper handling of guest checks and cash transactions
Intercedes and/or fills in for Team Members should need occur
Proficient in Excel, Word and Power Point
Excellent organizational skills
Qualifications
Food & Beverage knowledge required
Excellent communications skills, written and verbal
High school diploma
Strong organizational skills
Able to make decisions on imperfect information
Knowledge of Microsoft Office preferred
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.
