at HEI Hotels & Resorts in Chicago, Illinois, United States
Job Description
Outlet Lounge 1 Host/Hostess
Job Locations
US-IL-Chicago
Requisition ID
2024-49477
Category
Food and Beverage
Position Type
Temporary Part-Time
FLSA Status
Non-Exempt
Location Name
CURRENT Restaurant
Min
USD $18.00/Hr.
About Us
True to its name, CURRENT features a fresh, modern take on seasonal American cuisine showcasing simple & soulful ingredient driven dishes. Join us at The Living Room Bar for creative cocktails, a glass of wine, or one of our many local beers. Or join us al fresco in our Chandon Spritz Garden in summer to watch the world go by. With its bold flavors and stunning backdrop (Lake Michigan and Navy Pier are just steps away), it is no surprise that CURRENT is a go-to for both locals and travelers alike. From the patio you can enjoy the energy of Lake Shore Drive and Lake Michigan while indulging in seasonal bites and W Hotel's cocktail culture.
Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
*This is a TEMPORARY position*
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Responsibilities
Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
Maintain proper set-up of dining room.
Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Qualifications
High school diploma or equivalent required, and college degree preferred.
Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled