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Store Manager

at The Sherwin-Williams Company in Chicago, Illinois, United States

Job Description

The Store Manager is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. This includes managing all aspects of store operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. You will also manage, develop, and motivate store employees as well as develop business strategies to meet goals and increase sales in a competitive marketplace. In this position, you will grow the company's market share by selling to large, commercial users, such as paint contractors, as well as retail customers.


This position's typical schedule is 48 hours per week, which may include evenings and/or weekends.

 

This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans.
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/.

 

 

Develop business strategies to increase sales and optimize profitability
Meet sales goals by training, motivating, mentoring, and providing feedback to store employees
Ensure high levels of customers satisfaction through excellent service
Build and maintain knowledge of all products to ensure effective customer recommendations
Build positive relationships with wholesale and retail customers
Complete store administration
Ensure compliance with policies and procedures including safety, loss prevention, and security
Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
Provide accurate and timely reporting as required
Manage employee training, development, performance management, and corrective action
Respond to and resolve any customer and/or employee complaints
Partner with Sales Reps to make outside sales calls to increase market share
Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must have at least a High School diploma or GED
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
Must have at least one (1) year experience working in a retail, sales, or customer service position
If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position


Preferred Qualifications:

Have previous work experience selling paint and paint related products
Have work experience using timekeeping and/or customer relationship management ("CRM") systems
Have an associate degree or higher in business, sales, or marketing
Have at least one (1) year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams
Willingness to relocate for future job opportunities
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

VEVRAA Federal Contractor requesting priority referral of protected veterans.

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Job Posting: 12034773

Posted On: Jul 09, 2024

Updated On: Jul 11, 2024

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