at American Water Service Operations & Maint in Peoria, Illinois, United States
Job Description
Requisition ID: 106162Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Primary Role
Manages the day-to-day activities, development, implementation and operation of company funded and developer funded construction to ensure service reliability and regulatory compliance and in accordance with Company polices and procedures and all applicable governmental laws and regulations.
Key Accountabilities
- Plan, prepare, and control local construction within established budget limits and schedules.
- Implement the Capital Investment Management Quality Program, processes and procedures within area of responsibility.
- Manage capital projects and capital program within area from responsibility from inception to completion, including project justification, project costs, project delivery, and project cost forecasting.
- Coordinate construction activities with internal asset owners and other internal functions as required and with external contractors, suppliers and consultants.
- Coordinate construction related activities with rights-of-way owners and other utilities within the public rights-of-way.
- Obtain or coordinate all required permits, licenses, rights-of-way, etc. required for development and construction within area of responsibility.
- Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
- Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
- Develop and direct cost effective solutions to meet customers' expectations and technical requirements and to encourage best practice and innovation throughout all operational areas.
- Implement effective reporting processes.
- Provide analysis and support to the Construction Manager with information required for various reports, budgets, and business plans.
- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
- Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
- Continue to reinforce the importance of developing a diverse workforce.
- Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
- Work collaboratively with other functional leads to mitigate business risks.
- Implement effective communications at all levels of our operations.
- Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
- Contribute effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.
- All management are expected to be available and respond, as required, to a Company incident that involves water quality, treatment, environmental impact, customer service, employee safety, etc.
- As an Operations position, the Construction Supervisor may be required to be "on-call" as needed for regularly scheduled periods after normal work hours and weekends.
- Department management will establish the need for on-call rotations for supervisory staff.
Knowledge/Skills
- Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business. Knowledge of utility construction and project management practices, contract administration, cost estimating and construction technology.
- Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas.
- Effective written and verbal communication skills (e.g., fluency, report writing, developing materials and presentations).
- Strong interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting, etc.)
- Effective leadership skills and presence and strong team building, collaboration and talent evaluation skills.
- Good quantitative skills (e.g., analytical, technical, problem solving).
- Ability to supervise a geographically diverse and dispersed organization.
Experience/Education
- 3-5 years experience in supervising operational areas and operating units, and managing and meeting performance targets.
- 2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent.
- Valid state driver's license
Hours/Schedule
- Full-time
- Monday-Friday, 7am-3:30pm
- Rotating on-call responsibility
Work Environment
- Field and office based work
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Nearest Major Market: Peoria