HR Service Center Coordinator Contractor

at Acara Solutions in Lake Forest, Illinois, United States

Job Description

Description

Are you a HR Service Center Coordinator who islookingto join one of the top companies in the Distribution Industry?
Are you looking to further your career and grow?
Do you have experience in a customer service or HR position?
If you answered yes to those three questions, then apply today!
Acara Solutions is seeking highly qualified candidates to work Hybrid with our client in Lake Forest, IL. Interested?
Here's what you'd do:
Provide an exceptional HR service experience to current and past client team members.
Demonstrate troubleshooting to resolve team member problems and promote self-service when applicable.
Respond to inquiries quickly and translate inquiries into our case management application during the interaction.
Provide quality service in Human Resources and Payroll by providing information on policies and resolving inquiries for all team members through multi-channel support.
Maintains good relationships by handling team member questions and concerns with accuracy, urgency, and professionalism.
Performs data entry
Collaborate across teams and departments to foster trust, commitment, accountability, and results.
Demonstrated continuous improvement methodologies to identify a need for change and improvements in current processes
Participate in metric/quality review and open coaching discussions
Here's what you'll get:
Pay rate: $25.00/hour.
Hours: 40 hours/week
Length: Temp (7 Months)
Sound like a good fit?
APPLY TODAY
About Acara Solutions
Acara is a premier provider of recruiting and workforce solutions, and we help companies compete for talent. With a legacy of needs in various industries worldwide, we partner with clients, listen to them, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Job Requirements

Required Skills / Qualifications:
High School Diploma or GED
Minimum of 1 year experience in a customer service or HR position
Minimum of 1 year experience in resolving situations while following documented processes
Minimum of 1 year experience in Microsoft 365

Preferred Skills / Qualifications:
SAP SuccessFactors
ServiceNow
Prior HR education or fast-paced service center work experience
Demonstrates problem-solving solid skills to troubleshoot problems.
Additional Information:
Upon offer of employment, the individual will be subject to a background check and a drug screen.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
 
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Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.