at IHG in Chicago, Illinois, United States
Job Description
JOB OVERVIEW:
Be part of history. Join world renowned Chef Richard Sandoval as he brings his newest creation, Casa Chi to Magnificent Mile. Casa Chi is a premium lounge; harmonious marriage between the meticulous artistry of Japan and the exuberant zest of Latin America. Perfect setting to convey your passion for hospitality, individuality and demonstrate your craft & skill.
Under the general guidance and supervision of the Bar Manager and within the limits of established IHG Policies and Procedures and Food and Beverage Manual, responsible for mixing and serving alcoholic and non-alcoholic drinks.
RELATIONSHIPS:
+ Reports directly to the Bar Manager on duty.
+ Interacts and cooperates with employees of Casa Chi such as Servers, Bussers, and Supervisors
+ Interacts with hotel guests as appropriate.
+ Interacts and cooperates with other Departments as required.
DUTIES AND RESPONSIBILITIES:
+ Mixes and prepares alcoholic and non-alcoholic drinks.
+ Takes orders, serves food and drinks to guests; prepares and presents Bills; accepts payments.
+ Checks stock level of bar supplies and initiates necessary requisitions; obtains requisitioned supplies.
+ Checks and sets up bar and equipment; places bottles in proper place; prepares mis en place to be used during shift such as lemons, limes, nuts, ice, condiments and olives.
+ Ensures that bar is clean and in good condition at the start of duty and maintained in similar fashion throughout duty.
+ Makes cashiers audit and closes off all bills correctly in Micros. Deposits cashier envelop to front desk drop safe.
+ Participates in restocking as required.
+ Ensures that licensing hours and State Liquor Laws are strictly followed.
+ Ensures that “closing down” procedure is followed.
+ Ensures state of uniform and personal grooming is to required standards.
+ Complies with hotel’s health, safety, and hygiene policy.
+ Perform other duties, tasks and special projects as assigned.
+ Maintains all standards for current bar operations.
+ Does detailed cleaning and maintains all equipment as new.
+ Continually upsells at all opportunities.
QUALIFICATIONS:
Essential:
+ High School diploma or equivalent vocational training.
+ Certificates from previous employers/ college.
+ Previous experience in this position at a similar establishment
+ Food Hygiene awareness and at least basic training.
+ Ability to communicate in English with guests, co -workers and Management, to their understanding.
+ Ability to compute basic mathematical calculations
+ Ability to provide legible written communication.
+ Certification from T.I.P.S. or other alcohol awareness training programs.
Desirable:
+ Ability to communicate in a second language.
+ Food Hygiene certificate.
+ First aid awareness.
Essential Skills:
+ Ability to perform job functions with attention to detail, speed and accuracy.
+ Ability to prioritize, organize, delegate work and follow through.
+ Ability to be a clear thinker remains calm and resolves problems using Sound judgment.
+ Ability to work under pressure of meeting production schedules and timelines for guests and fellow workers.
+ Ability to aid in the transportation of all work equipment and produce pertinent to carry out the job.
+ Ability to work an 8-hr shift in all types of conditions pertinent to the job.
+ Ability to work with all products and equipment prescribed.
+ Ability to differentiate Dates.
+ Ability to comprehend instructions
+ Ability to plan and aid in the execution of promotions.
+ Ability to work cohesively with co-workers as part of a team.
+ Ability to be able to work with alcohol.
+ At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
+ Ability and willingness to perform job tasks according to established standards
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.