at Manpower Group in Tinley Park, Illinois, United States
Job Description
Our client in Tinley Park, Il. is seeking a Customer Service Rep. Lead to join their team. Are you an organized leader with customer service experience? Looking for an opportunity to grow? Don’t wait…Apply Today!!
Job Title: Customer Service Representative Lead
Location: Tinley Park, Il
Pay Range: $22/hr.
What’s the Job?
+ Directly organize and supervise day-to-day operations and activities of a customer service team in order to achieve key performance goals
+ Support the building and developing of an effective and high-performance team Maintain daily and weekly statistics for individual direct reports
+ Analyze department results
+ Troubleshoot operational problems
What’s Needed?
+ 4 years of experience in a customer service role troubleshooting and handling complex transactions with 1-year team lead experience
+ Experience with Microsoft Office (Word, Excel, & Outlook)
+ Experience in a call center environment
+ Bilingual English/Spanish
+ Strong customer service skills and the ability to satisfactorily resolve issues
What’s in it for me?
+ Temp-to-Hire
+ $22/hr
+ Weekly Pay
+ Opportunity for Advancement
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
