at Deluxe in Chicago, Illinois, United States
Job Description
The Customer Engineer position is responsible for the emergency repair and on-going maintenance required to ensure the optimum performance of the user’s electronic and hardware systems. The focus of the position is to perform the day to day functions of machine repair and maintenance including troubleshooting.
Shift/Hours – 1st Shift, Sunday – Thursday, 7:00am – 3:30pm
+ Respond to operator placed service calls and perform day to day troubleshooting, repair and maintenance for equipment which mainly include but is not limited to mail handling, sorting, opening and document scanning equipment from manufacturers such as OPEX, NCR, and IBML.
+ Support operators , leads and managers to determine equipment issues and implement emergency repairs of equipment in a timely manner.
+ Complete and document all scheduled maintenance of equipment as required. Manage inventory of spare parts.
+ Repair and rebuild sub-assemblies of equipment components such as shaft, belt, feeder, and electrical assemblies.
Basic Qualifications:
Education and Experience: 18 Years Old and Eligible to Work in the USA
Preferred Qualifications:
Education and Experience: High School/GED. Mechanical aptitude. Excellent communication skills both verbal and written.
Strong computer and server skills with basic networking knowledge.
Additional Basic Qualifications:
Must be 18 years of age or older
Why Join Us:
+ We value our people and offer generous benefits – Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
+ There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization.
+ A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster (https:////www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com .
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