Health Surveyor

at AAAHC, Inc. in Deerfield, Illinois, United States

Job Description

The AAAHC Surveyor conducts detailed and complex accreditation surveys in ambulatory health care settings, including but not limited to ambulatory surgery centers, community health centers, medical and dental group practices, managed care organizations, and student health centers. Surveyors. Key surveyor responsibilities include:

• Travel to client site(s) to perform thorough onsite surveys to assess compliance with applicable regulations and AAAHC Standards.
• Serve solo or collaborate with one or more Surveyors on team surveys, closely interact with clients while onsite, and with AAAHC staff throughout the survey process.
• Prepare reports of assigned onsite and virtual surveys, and evaluate client plans of correction relating to deficiencies cited.
• Conduct investigations of complaints, collect and prepare evaluative data and document results which may include evidence for use in adverse actions against non-compliant facilities.
• Complete required annual curriculum to achieve and maintain up-to-date knowledge of AAAHC Standards and competence in conducting surveys in Primary Care, Surgical/Procedural, and/or Health Plans, or Life Safety Code. Curriculum includes both in person and virtual training program participation. Annual maintenance curriculum varies depending on the survey/client eligibility (i.e., badges) achieved. On average, ongoing maintenance requires less than five hours per year and is achieved through webinars and eLearning completion, plus a biennial in-person Surveyor training and networking event. New Surveyor curriculum includes 1.5 days of live training in addition to approximately 10 hours of self-paced/virtual education.
• Aligned with training curriculum and within the timeline required (varies; typically 3-6 months), gain “on the job” Surveyor experience through serving as an onsite Surveyor Observer Trainee and Surveyor Participant Trainee (initial training survey requirement: 2-3 surveys) to achieve eligibility (badges) to conduct surveys for different programs, survey types, client groups, and specialty services as well as in different capacities (e.g., roles; Participant, Solo, Team Leader). Survey badges address the variety of survey complexities and key client needs and require ongoing demonstration of competency through survey performance.
• Achieve Surveyor Participant level badging including completion of curriculum and participation in required onsite training surveys within eight months of hire. While initially serving in a Surveyor Participant role alongside other Surveyors within a specified core track (i.e., Primary Care, Surgical/Procedural, and/or Health Plans, or Life Safety Code), within 24 months of hire, all Surveyors are expected to achieve Surveyor Solo status in order to conduct entire surveys by themselves.
• Once fully trained in a core track, conduct a minimum of three surveys per year to maintain and demonstrate competency. Each onsite survey averages two days plus time for survey preparation, travel to/from client location, post-survey reporting (including peer evaluations for team survey participants), and travel expense reimbursement form completion. Time required for pre-survey preparation and post-survey activities varies based on survey and client complexity, program, client performance, and other factors with total time averaging 14 hours.
• Comply with Surveyor policies including:
  1. Conduct initial onsite
     
     

     PI243511920

     
     
     Accreditation Association for Ambulatory Health Care (AAAHC) is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.