at ConvergeOne in Bloomington, Minnesota, United States
Job Description
Sr. Director, Revenue Ops-C1GS
Job Locations
US-Virtual Office
Position Type
Regular Full-Time
Requisition ID
2024-6112
Category
Other
C1 Company Overview
C1: 1 Contact, 1 Connection, 1 Choice
C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.
Overview
Summary
The Senior Director of Revenue Operations will play a crucial role in optimizing revenue generation processes, fostering cross-functional collaboration, and ensuring the seamless alignment of sales, marketing, and finance efforts.
Responsibilities
Essential Functions
Revenue Optimization:
Drives consistent attainment of revenue targets through collaboration with key stakeholders
Collaborates with leadership and sales teams to identify upsell and cross-sell opportunities within the existing customer base
Sales and Marketing Alignment:
Works with the CTO and other key stakeholders, implement and manage marketing plans and strategies to ensure marketing efforts are targeted to key focus areas, customers and lines of business
Facilitates communication and collaboration between sales and marketing resources
Develops joint KPIs and performance metrics for both areas to ensure shared accountability for revenue goals
Supports marketing activities such as trade shows, seminars and events
Data Analysis and Reporting:
Utilizes advanced analytics tools to extract actionable insights from large datasets
Develops and maintains comprehensive dashboards and reports to provide real-time visibility into key revenue metrics
Identifies trends and patterns to inform strategic decision-making and adjust revenue strategies accordingly
Sales Enablement:
Implements sales enablement technologies to streamline processes and empower the sales team
Develops and delivers training programs to ensure the sales team is equipped with the latest product knowledge and sales techniques
Collaborates with sales leadership to optimize sales territories and set realistic, achievable targets
Coordinates on-boarding and orientation for new sales team members
Keeps team informed on campaigns, sales promotions, training and processes
Forecasting and Budgeting:
Works closely with key stakeholders to create accurate revenue forecasts based on historical data, market trends, and sales pipelines
Monitors performance against budgets and forecasts, providing regular updates to executive leadership
Conducts scenario analysis to identify potential risks and opportunities in revenue projections
Cross-Functional Collaboration:
Fosters a culture of collaboration and open communication between departments
Leads cross-functional initiatives to address challenges and capitalize on opportunities that span multiple business functions
Acts as a bridge between sales, marketing, finance, and operations to ensure alignment on overarching business objectives
Process Optimization:
Conducts regular reviews of existing processes to identify bottlenecks and inefficiencies
Implements improvements and optimizations to enhance the overall efficiency of revenue-related workflows
Monitors key performance indicators (KPIs) to measure the success of process enhancements.
Technology Integration:
Evaluates and recommends the adoption of new technologies and tools to enhance revenue operations
Oversees the use of CRM systems, marketing automation tools, and analytics platforms to create a cohesive and data-driven revenue ecosystem
Additional Specific Duties and Responsibilities
Motivates direct reports to perform at a high level
Helps coordinate internal processes for ISO compliance
Manages and directs work associated with federal compliance matters
Manages C1GS GSA Schedule
Qualifications
Required Qualifications
Bachelor's Degree
Two years of successful revenue operations experience
Proficiency in Microsoft Word, Outlook and Excel
Desired/Preferred Qualifications
Marketing experience
Experience with sales pipeline management tools, i.e. Salesforce
Additional Information
C1 BENEFITS
* 401(k) Plan (35% match per dollar up to 10%)
* Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
*... For full info follow application link.
EOE of Minorities/Females/Vets/Disability
