at Gamma Technologies in Westmont, Illinois, United States
Job Description
Job Responsibilities
- Proactively identify and implement new applications, improve existing applications, and facilitate integrations between systems.
- Manage executive-level communication and ensure that corporate objectives are met.
- Establish relationships with key stakeholders in our organization to understand expectations and ensure needs are met at the appropriate priority.
- Manage communication and prioritization of 3rd party resources for large-scale implementation work.
- Establish key metrics that measure the success of the team.
- Hire, manage, and mentor members of the team to grow them into successful contributors.
- Be a key player in acquisition onboarding, coordinating the transition/integration of applications used by the acquired company into GT’s systems.
Education, Experience, and Skills
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
- Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems, Management Information Systems, or a closely related field; in lieu of a degree, equivalent work experience in the Information Technology field would be acceptable.
- At least five (5) to seven (7) years of experience in the Information Technology field with a minimum of two (2) years of leadership or management experience, ideally in enterprise applications.
- Capable of building a cohesive team and managing people effectively, including coaching and development.
- Experience leading complex, cross-functional systems transformation initiatives such as implementing new core business systems, managing acquisition integrations, or other strategic projects that impact key stakeholders across the organization.
- Experience managing 3rd party resources, ensuring accountability and adherence to budget.
- Strong hands-on experience with using, implementing, and maintaining business applications, e.g. Salesforce, NetSuite, Marketing, CLM, etc. systems.
- Experience with using, implementing, and maintaining other systems (JIRA/ClickUp, Git/Perforce, etc.)
- Excellent customer service skills, including the ability to be empathetic, accurate, responsive, resourceful, and conscientious.
- Excellent change management and project management skills, both of which are required in our fast-growing organization.
- Knowledge of compliance requirements and information security.
