at Synchrony in Chicago, Illinois, United States
Job Description
Job Description:
Role Summary/Purpose:
We are seeking a highly skilled and visionary Senior Product Engineering Leader to lead Servicing Engineering Product strategy and initiatives. This role involves being involved in leading multiple mission critical COTS & SAAS complex applications, leading CoP and setting the strategic direction for GECOM & CommStation business processes, overseeing its integration across various business units, and ensuring its alignment with the company’s overall objectives.
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
+ Develop and execute a comprehensive technical strategy that aligns with the organization’s goals and enhances operational efficiency, innovation, and customer experience for GECOM & CommStation products.
+ Stay abreast of the latest technology trends, advancements, and regulations, ensuring the company remains compliant.
+ Lead and manage several teams of engineers, setting clear objectives and ensuring team alignment with business goals.
+ Oversee the design, development, and deployment of solutions and systems, ensuring they meet quality, performance, and scalability standards.
+ Collaborate with various business partners to identify opportunities for improvements and solutions.
+ Maintain up-to-date knowledge of GECOM & CommStation processes and incorporate best practices into the system.
+ Lead a CoP and foster a culture of continuous learning and development within the team.
+ Ensure compliance with data privacy and other standards.
+ Communicate effectively with stakeholders at all levels, translating complex engineering concepts into understandable terms and demonstrating the value of the initiatives.
+ Act as a mentor and guide for team members, promoting professional growth and skill development.
+ Perform other duties and/or special projects as assigned.
Qualifications/Requirements:
+ Bachelor’s degree in Computer Science/Engineering or related field, with a minimum of 12 years of experience in Information Technology.
+ Extensive leadership experience in Engineering or a related technical field.
+ Exceptional strategic thinking, problem-solving, and decision-making skills.
+ Excellent leadership and team management abilities.
+ Deep understanding of GECOM & CommStation products, technologies and their practical business applications.
+ Proficiency in designing systems with programming languages such as PL/SQL, D2K forms and reports, React JS, Spring boot.
+ Experience in solutioning with cloud technologies.
+ Strong communication and interpersonal skills, with the ability to engage and influence various stakeholders.
+ Ethical and responsible approach to data privacy.
Desired Characteristics:
+ Strong customer focus and ability to manage customer expectations.
+ Demonstrated competency with linking business strategy with IT technology initiatives.
+ Current understanding of industry trends and best practices.
+ Strong business acumen including a broad understanding of financial services business processes and practices.
+ Previous Consumer Finance experience, or other credit card processing experience.
Grade/Level: 13
The salary range for this position is 150,000.00 – 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
+ You must be 18 years or older
+ You must have a high school diploma or equivalent
+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Information Technology
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