at J&J Family of Companies in Springfield, Illinois, United States
Job Description
Field Sales Network, Implementation Lead – Northeast / Central – 2406200502W
Description
Johnson & Johnson is currently seeking an Implementation Lead to join our Field Sales Network team. This role is field based and requires travel up to 50% within the designated geography (Northeast / Central regions).
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
The Implementation Lead is responsible for training, developing and deploying quality standards in collaboration with operations managers and site leads to ensure appropriate resources are available and balanced throughout the US market utilizing a connected network approach. These individuals support field sales management and operations teams in achieving optimal inventory, ongoing training efforts and applying advanced analytics for optimal efficiency. This role will manage tactical analytics, inventory specialization and optimization, site implementation and will be responsible for supporting ongoing training of on-site ops teams and further build out of system capabilities.
Key responsibilities:
+ Lead training efforts around FSO and Operations teams to create a streamlined transition to new SAAS partner, Move Medical.
+ Assess individual training needs, develop training sessions and schedule ongoing live and virtual workshops to improve workplace performance and align with FSN goals and objectives. Inventory and systemic training and support for go live of each sales office
+ Prepare and create learning materials and modules based on product usage and enhancements to drive user adoption and knowledge.
+ Schedule regular training sessions and lead efforts to shift to a train the trainer model for all site leads to be able to replicate efforts and evaluate effectiveness throughout entire network.
+ Create and maintain standard operating procedures across all Field Sales Network sites.
+ Physical mapping, infrastructure design and communication with best-in-class SAAS partner, Move Medical to implement best layout design of each sales office, ensure product integrity for sales optimization and quarterly sample audits of sites within area.
+ Responsible for delivering ongoing updates and changes for FSO and Ops teams on MoveMedical transition and embedded analytics to define optics and efficiency.
+ Create best practices for day-to-day outbound logistics expertise to support the Field Selling Organization and enable future capabilities for additional sites.
+ Utilize tray turn and Bluetooth processing data from Project Invisible to eliminate waste and create better forecasting for set needs and on call demand.
+ Use analytics to drive strategic, technical, and tactical initiatives to improve efficiency and effectiveness.
+ Employ analytics including ELogic and SAP to refine inventory management and utilization of assets across connected network and a refocused entitlement model to drive local FSO conversations on trunk stock and excess consignment.
+ Create and deliver QBR’s to onsite Ops Teams to establish site metrics for sales and inventory as well as future optimization efforts. Establish a united front to present to leadership on best practices and results.
+ Collaborate across J&J E2E supply chain partners, commercial operations, marketing and field sales leadership.
+ Connect in depth with business partners and be seen as a trusted advisor to provide strategic financial insights while influencing the decision-making process.
Qualifications
Qualifications
Education: Bachelor’s degree and/or equivalent degree, required
EXPERIENCE AND SKILLS:
Required:
+ A minimum 6 years of related work experience
+ Leadership, Training and/or people management
+ Clear understanding of Standard Procedures and ability to modify, update and train to them
+ Proficient in Microsoft Office to include Word, PowerPoint, and Advanced Excel
Preferred:
+ Background in healthcare and/or central services
+ Experience building reports with visualization programs, e.g., PowerBI and/or Tableau.
+ Experience Working in highly regulated industries.
+ Public Speaking
+ Agile operations ability and capability to manage or support projects
+ Sales or Sales support role experience in Trauma, Spine or Joint Recon
+ Project Management Certification/Experience
Other:
+ 50% domestic travel to sites as needed is required.
+ This role is field based and support the Northeast and Central regions
The anticipated base pay range for this position is $90,000 to $144,900. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Employees are eligible for the following time off benefits:
+ Vacation – up to 120 hours per calendar year
+ Sick time – up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
+ Holiday pay, including Floating Holidays – up to 13 days per calendar year
+ Work, Personal and Family Time – up to 40 hours per calendar year
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
This job posting is anticipated to close on July 16, 2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
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