at Northwestern University in Evanston, Illinois, United States
Job Description
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Job ID50418
LocationEvanston, Illinois
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Department: Global Learning Office
Salary/Grade: EXS/6
Job Summary:
Provides direction in reviewing & recommending policy & procedure designed to enhance operational excellence of Global Learning Office (GLO) program administration, advising and related student services in order to ensure success. Manages a full range of student services including recruitment, advising, application, pre-departure preparation, post-return reflection and campus re-entry for a large portfolio of study abroad programs. Manages co-curricular programs as assigned in order to expand undergraduate engagement with global learning opportunities. Ensures the effective, compliant, & efficient daily management of all operational, financial, & business functions in support of the Global Learning Office's mission.Represents assigned programs/projects on internal & external administrative affairs by recommending alternatives & suggestions. Represents the Global Learning Office as liaison to academic and student services departments and offices and student organizations across Northwestern and in external relations with program partners and vendors.
Administration
Budget & Financial
Communications
Evaluation
Events
Facilities & Safety
Faculty Support
Grants/Contracts
Human Resources
IT Services
Outreach
Program Development
Recruitment
Regulatory Compliance
Strategic Planning
Student Support
Please note: This position is required to work evening and weekend events occasionally throughout the academic year to participate in events on campus. The position also entails occasional travel to off-campus meetings, program site visits and professional conferences.
Specific Responsibilities:
Administration
Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
Develops, maintains & reports on quantitative and qualitative performance measures.
Oversees documentation of agreements between NU and partner organizations, ensuring that agreements are completed, appropriately reviewed, approved, and adhered to by all parties.
Acts as liaison to IT to ensure technology systems are properly installed & maintained & meet the informational, analytical & computing needs of users.
Ensures necessary hardware, software & network infrastructure services are appropriated from central or internal IT.
Issues work order requests for maintenance, repairs & upgrades.
Communication, Outreach & Recruitment
In coordination with Communications staff, for programs in portfolio:
Ensures program/project success in regard to revenue & expense goals including recruitment, participation, etc.
Identifies opportunities and strategies for short- and long-term growth & expansion.
Creates & implements program/project brand identity and marketing & advertising strategy.
Oversees marketing of new and current programs, working with program partners.
Ensures that all advertising and marketing materials accurately represent programs.
Pursues opportunities for alumni contact & solicitation.
Evaluation
Manages development and maintenance of evaluation processes including associated metrics and key performance indicators.
Reviews & analyzes outcome measurements and recommends changes & enhancements to improve program/project.
Collaborates with internal/external partners to implement changes designed to improve/increase program/project goals/objectives.
Events:
In coordination with Communications staff:
Manages programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
Manages planning and arrangement of meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
Manages event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Program Development
Researches competitor, and state-of-the art developments to enhance, improve, and innovate program curricula and delivery to better meet goals & objectives.
Coordinates with program/project sponsors on the delivery of all onsite instruction and provision of logistical support.
Supervises creation of components, including curriculum development, lectures, conferences, seminars, support groups, etc.
Oversee development and implementation of new program/project initiatives.
Manages relationships with partners, foundations, etc. and coordinates logistical... For full info follow application link.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply.
