Case Assignment & Placement Associate

at Illinois Department of Children & Family Services in Chicago, Illinois, United States

Job Description

Chicago, IL, US, 60616

DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Agency :  Department of Children and Family Services 
Position Title Office Associate - Option 2 

Closing Date/Time: 07/24/2024 
Salary:   Anticipated starting salary $3852/Month Full Salary Effective 7/1/2024 $3852-$5046 Month  
Job Type:   Salaried 
County:   Cook  
Number of Vacancies:   3  
Plan/BU: RC014   

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

It is highly recommended that you upload a resume. 

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Case Assignment and Placement Unit Support.  Under direction, this position will work independently to determine appropriate DCFS codes and system screens for inputting information regarding placement payment, case registration, case opening, case assignment, case closing, case transfer, and medical eligibility.  The position will perform the entry of complex coding on the Department’s computer systems.  The position will also respond to inquiries from caregivers, private agencies, and all levels of DCFS staff.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

1).  Serves as Case Assignment/Placement Unit Associate.

2).  Keyboards and prepares a variety of complex materials, including, but not limited to detailed data entry, highly technical reports, Department forms, and correspondence.

3) . Utilizing independent judgment, responds to inquiries from caregivers, private agencies, and all levels of DCFS staff.

4).  Maintains confirmation logs and other records pertaining to payment and case tracking and assignment transactions.

5).  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.