at Loyola University Of Chicago in Chicago, Illinois, United States
Job Description
Position Details
Position Details
Job Title
OFFICE ASSISTANT
Position Number
8101865
Job Category
University Staff
Job Type
Full-Time
FLSA Status
Non-Exempt
Campus
Rogers Park-Lake Shore Campus
Department Name
CAMPUS TRANSPORTATION
Location Code
CAMPUS TRANSPORTATION (07060A)
Is this split and/or fully grant funded?
No
Duties and Responsibilities
- Assists the Campus Transportation Manager in the daily operations of the Campus Transportation Department and all related functions to ensure that parking operations run efficiently and effectively on both Lakeside Campuses.
- Responsible for following all established departmental procedures and policies.
- Investigates customer inquiries via telephone or e-mail and handles them as appropriate.
- Conducts customer payments for daily and permit parking. Must be able to accurately count and deposit cash.
- Works with Campus Transportation Manager to collect and deposit cash from the pay machines.
- Monitors functioning of all parking gates through the computerized gate and camera system and maintains pay machine equipment.
- Coordinates parking arrangements with outside groups and other university departments.
- Assists the Campus Transportation Manager with parking lot checks and special projects.
- Handles both paper and electronic filing and maintains multiple databases.
- Conducts the Parking Ticket Appeals Board meetings and monitors the Antipassback reports.
- Responsible for handling all aspects of parking ticket administration.
- Collaborates with Campus Transportation Manager on validations and departmental chargebacks.
- Collaborates with Campus Transportation Manager on student worker scheduling and training.
- Updates the departmental website and coordinates the Resident Parking Permit distribution.
- Performs other duties as assigned.
Minimum Education and/or Work Experience
High school diploma or equivalent and one year of related experience in an office setting.
Qualifications
- Associate's degree strongly preferred.
- At least 2 years of customer service and 1 year of cash handling experience is required.
- Good communication skills required.
- Ability to work well independently.
- A flexible schedule is required.
- Basic math, reading, writing, and typing skills.
Certificates/Credentials/Licenses
None
Computer Skills
Knowledge of Microsoft Office is required and an ability to learn various university- and department-specific software.
Supervisory Responsibilities
No
Required operation of university owned vehicles
No
Does this position require direct animal or patient contact?
Physical Demands
None
Working Conditions
Irregular Hours, Exposure to Inclement Weather
Open Date
07/11/2024
Close Date
Special Instructions to Applicants
Diversity and Inclusion Statement
Diversity, Equity, and Inclusion
As one of the nation's largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion. We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.
Quick Link for Posting
https://www.careers.luc.edu/postings/28600
Loyola University Chicago is an Equal Opportunity / Affirmative Action employer with a strong commitment to hiring for our mission and diversifying our faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law.
Loyola University Chicago is an Equal Opportunity Employer.
