at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 50629
Department: Financial Aid EV
Salary/Grade: EXS/8
Job Summary:
Reporting to the Director of Financial Aid Operations, the Senior Assistant Director of Financial Aid and Study Abroad Financial Services provides information, advice, and counsel to parents, students, and staff regarding financial aid regulations and programs, particularly how study abroad programs impact financial aid and invoices. Position develops policies and procedures regarding study abroad financial aid for the University. Responsible for collecting data and developing cost of attendance budgets for over 170 affiliated study abroad programs. This includes working with over 40 other colleges, universities, and organizations worldwide, as well as several Northwestern units facilitating study abroad opportunities (including Global Engagement Studies Institute, International Program Development, Global Learning Office, and Global Safety & Security). Position develops financial aid packages for prospective and current undergraduates and is primarily responsible for students interested or participating in study abroad programs. Position is responsible for counseling and preparing over 750 students for the financial implications of study abroad. Position helps to supervise and train one assistant director. In addition to responsibilities related to study abroad, position assists with the supervision of the customer service function of the office.
Please note: Some evening and weekend work is required.
Specific Responsibilities:
- Analyzes complex financial aid applications for students using federal and state regulations, as well as University guidelines for study abroad financial aid, which are developed and reviewed by the Senior Assistant Director with input from the Senior Associate Director and University Director and the study abroad offices. Specifically calculates aid for study abroad students with budgets from 170+ program offerings, and counsels these students regarding financial implications before and during study abroad.
- Supervises the scheduling and work of the Counseling staff. Trains staff to provide detailed information and advice on how aid eligibility is calculated, how aid impacts invoices, and how enrollment and academic performance interacts with federal, state, and University financial aid policies for students and parents, particularly prospective and admitted students
- Provides support and oversight to the Global Learning Office and Student Finance regarding invoices and accessing refunds. Educates and assists students with accessing refunds and cash advances, and processing third-party payments.
