at Compass Group, North America in Hoffman Estates, Illinois, United States
Job Description
TouchPoint
+ We are hiring immediately for a XXX position.
+ Location: Note: online applications accepted only.
+ Schedule:
+ Requirement:
+ Pay Range: [[cust_StartingPayRate]] to [[cust_MaxPayRate]]
*Internal Employee Referral Bonus Available
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1328105. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success – we invite you to start your journey with us today! If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!We asked some of our associates why they love working for Touchpoint. Click here (https://vimeo.com/329375204) to see what they said!
We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service. This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing – and just as passionate about having fun, supporting each other and serving our communities. Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?Job Summary
The Sr. Director of Dining Services is an inspiring opportunity for an upbeat, ambitious leader who is constantly seeking a better way to conduct business! This key leadership position is directly responsible for the successful operation of Dining Services at our St. Alexius Hospital in the Hoffman Estates, IL market. This role reporting directly into our Regional Director of Operations and leading a team of 6 salaried managers and 70 hourly associates. The Director ensures client/customer service/satisfaction with efficient cost-effective management that both meets and exceeds stated expectations. As a Sr. Director you’ll have the responsibility of leading a high performing team; continue to build key relationships with the client as well drive financial operations, patient satisfaction and cultivating a culture of safety.
Key Responsibilities:
+ Leads salaried managers and hourly associates in the Food Service Department
+ Responsible for all foodservice-related activities; including patient and non-patient care (retail, cafeteria, catering, etc.), quality improvement, sanitation, infection control, and all hospital-related activities.
+ Responsible for the overall direction, coordination, and evaluation of the account
+ Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and focusing associates; addressing complaints and resolving problems
+ Prepares and manages annual budget
+ Applies company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc
+ Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
+ Other duties as assigned
Preferred Qualifications:
+ B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
+ Minimum of two to five years of hospital or adult home/care experience preferred, depending upon formal degree or training
+ Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
+ Solid understanding of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
+ Previous P&L accountability or contract-managed service experience is desirable
+ Strong supervisory, leadership, management and coaching skills
+ Strong interpersonal skills, both written and verbal
+ Ability to communicate on various levels to include management, client, customer and associate levels
+ Excellent financial, budgetary, accounting and computational skills
+ Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
+ ServSafe® Certified
+ Certified Dietary Manager certificate or Registered Dietitian preferred
Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates:+ Retirement Plan
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:+ Medical
+ Dental
+ Vision
+ Life Insurance/AD
+ Disability Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
Touchpoint maintains a drug-free workplace.
About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Applications are accepted on an ongoing basis.
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