at Hyatt in CHICAGO, Illinois, United States
Job Description
Description:
The Opportunity
Hyatt seeks a dynamic Field Marketing Manager to join a team that loves being the connection between corporate marketing strategy and hotel execution. In this role, you will collaborate closely with multiple teams – such as Sales, Operations, Digital, and Brand – on a shared goal: to drive hotel revenue. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
-Annual allotment of free hotel stays at Hyatt hotels globally
-Flexible work schedules
-Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
-A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
-Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
This role drives property-level revenue through marketing plans that address local and regional business objectives, collaborating closely with corporate and hotel teams such as Sales, Revenue Management, and Digital. This role also helps to identify revenue-making opportunities and helps execute promotions and programming in the field for designated hotels. Integrated marketing with digital media, including comfort navigating analytics across media types, is vital.
Additional responsibilities include:
-Understands the business needs, competitive environment, and challenges for their designated hotels and guides the development of localized, digital marketing objectives, strategies, tactics, measurement, and continual analysis
-Acts as the first responder to hotel owner and operator questions/concerns about corporate strategy, campaigns, digital and brand performance
-Assists the brand, loyalty, partnership, and digital teams with the communication of corporate initiatives to the field to ensure maximum participation
- Develop annual digital marketing plans that serve to maximize hotel revenue production and guest engagement initiatives
-Provides consultation for hotel openings and renovations that will maximize business performance
- Counsel hotels on managing Hyatt’s preferred marketing agencies and suppliers
-Provides regular reporting and insights on marketing initiatives
-Ability to travel up to 20%
Qualifications:
Experience Required:
-6 years of marketing and developing integrated plans for a global brand
-Digital campaign management, including understanding the fundamentals of Search, Paid Meta, and SEO content optimization strategies
-Strategic marketing plan development based on analytics/performance management and integrated execution with demonstrable results and return on investment
Experience Preferred:
-Hotel/hospitality industry experience
-Events/meeting planning experience
-Outstanding project management, time management, and problem-solving skills
-Experience working in a team-oriented, collaborative environment
-Highly self-motivated and directed with the ability to effectively prioritize and execute tasks while under pressure.
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office, Chicago
Pay Basis: Yearly
Job Level: Full-time
Job: Marketing
Req ID: CHI014031
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.